Avaya 7 manual

Chapter 2: Configuring the Avaya communication server

Prompting feature obtains information from a caller through a collect-digitsvector step on the Avaya communication server.

! Important:

The 4600, 6400, and 607A1 telephone types do not have a physical Drop button; therefore, you must assign a drop function for each station to ensure proper operation of the Avaya IP Agent Drop feature.

When this station is connected to the Avaya communication server, the assigned button functions are displayed in the Avaya IP Agent Phone Features window.

You can find information on all available button functions in the documentation for your Avaya communication server.

28 Avaya IP Agent Installation and User Guide for Citrix June 2007