Avaya 7 manual Contents, Avaya IP Agent Installation and User Guide for Citrix, June

Contents
Networking	31
Peripherals	31
Server software	31
Installing Avaya IP Agent	32
Before you begin	32
Steps for installing Avaya IP Agent for Windows Terminal Services	32
Reinstalling Avaya IP Agent	34
Uninstalling Avaya IP Agent	34
Introduction	34
Steps for uninstalling Avaya IP Agent	35
Chapter 4: Avaya IP Agent enhanced configuration options	37
Configuring the Emergency Call Handling Service	37
Administering the Avaya communication server for Emergency Call Handling . .	38
Administering Avaya IP Agent for Emergency Call Handling	38
Before you begin	38
Steps	38
Configuring Alternate Gatekeeper on Avaya communication servers	40
Alternate Gatekeeper configuration	40
Configuring server load balancing across gatekeepers	40
Load Balancing configuration	40
Load Balancing documentation	41
Chapter 5: Starting and Stopping Avaya IP Agent	43
Starting Avaya IP Agent	43
Steps for starting Avaya IP Agent	43
Initializing IP Endpoint configurations	44
Steps	44
Registering with the Avaya communication server	47
Before you begin	47
Setting default registration information	48
Steps for registering with an Avaya communication server	48
Logging in as an agent (EAS)	49
Steps for logging in (EAS)	49
Logging in as an agent (non-EAS)	50
Before you begin	50
Steps for logging in (non-EAS)	50
Logging out of Avaya IP Agent	51
Steps	51
Exiting Avaya IP Agent	52

4 Avaya IP Agent Installation and User Guide for Citrix June 2007