Contents |
|
Networking | 31 |
Peripherals | 31 |
Server software | 31 |
Installing Avaya IP Agent | 32 |
Before you begin | 32 |
Steps for installing Avaya IP Agent for Windows Terminal Services | 32 |
Reinstalling Avaya IP Agent | 34 |
Uninstalling Avaya IP Agent | 34 |
Introduction | 34 |
Steps for uninstalling Avaya IP Agent | 35 |
Chapter 4: Avaya IP Agent enhanced configuration options | 37 |
Configuring the Emergency Call Handling Service | 37 |
Administering the Avaya communication server for Emergency Call Handling . . | 38 |
Administering Avaya IP Agent for Emergency Call Handling | 38 |
Before you begin | 38 |
Steps | 38 |
Configuring Alternate Gatekeeper on Avaya communication servers | 40 |
Alternate Gatekeeper configuration | 40 |
Configuring server load balancing across gatekeepers | 40 |
Load Balancing configuration | 40 |
Load Balancing documentation | 41 |
Chapter 5: Starting and Stopping Avaya IP Agent | 43 |
Starting Avaya IP Agent | 43 |
Steps for starting Avaya IP Agent | 43 |
Initializing IP Endpoint configurations | 44 |
Steps | 44 |
Registering with the Avaya communication server | 47 |
Before you begin | 47 |
Setting default registration information | 48 |
Steps for registering with an Avaya communication server | 48 |
Logging in as an agent (EAS) | 49 |
Steps for logging in (EAS) | 49 |
Logging in as an agent | 50 |
Before you begin | 50 |
Steps for logging in | 50 |
Logging out of Avaya IP Agent | 51 |
Steps | 51 |
Exiting Avaya IP Agent | 52 |
4 Avaya IP Agent Installation and User Guide for Citrix | June 2007 |