Contents |
|
Dropping a call | 67 |
Transferring a call | 67 |
Before you begin | 67 |
Basic call transfer | 67 |
Steps for a Basic Transfer | 68 |
Unsupervised call transfer | 68 |
Steps for an Unsupervised Transfer | 69 |
Enhanced call transfer | 69 |
Steps for an Enhanced Transfer | 69 |
Conferencing calls | 70 |
Basic Conference | 71 |
Steps for using Basic Conference | 71 |
Enhanced Conference | 73 |
Steps for using Enhanced Conference | 73 |
Handling outgoing calls | 75 |
Recent Calls list | 76 |
Before you begin | 76 |
Steps for using the Recent Calls list | 77 |
Using the Phone Directory | 77 |
Menu bar | 78 |
Toolbar | 79 |
Phone Directory window usage | 80 |
More information | 80 |
Administering and using Speed Dial | 80 |
Steps for assigning a Speed Dial number | 81 |
Using a Speed Dial number | 82 |
Abbreviated Dial button | 82 |
Steps for using Abbreviated Dial | 83 |
Chapter 8: Using a Public Directory with Avaya IP Agent | 85 |
Defining a Public Directory service | 85 |
Steps for defining a Public Directory service | 85 |
Searching a Public Directory | 87 |
Steps for searching a Public Directory | 87 |
Selecting the fields to display and the order | 90 |
Steps for displaying Public Directory fields | 90 |
Identifying multiple telephone number fields | 91 |
Steps for identifying telephone number fields | 91 |
Deleting a Public Directory service | 92 |
Steps for deleting a Public Directory service | 92 |
6 Avaya IP Agent Installation and User Guide for Citrix | June 2007 |