Avaya 7 Voice-over-Internet, Protocol VoIP, VuStats, Windows Terminal, Server / Windows, Zip Tone

	Zip Tone
Voice-over-Internet	A technology where speech is converted to a digital signal and transmitted
Protocol (VoIP)	through Internet Protocol packets over the Internet or an intranet.
VuStats	An Avaya communication server feature that displays contact center activity
	and information on the display of a telephone set. For Avaya IP Agent, this
	information can be viewed in the status bar of the main window and the VuStats
	Monitor window.
Windows Terminal	A Windows-based server that allows client terminals, PCs, and other devices to
Server / Windows	use an environment and applications supplied by the server. Depending on the
Terminal Services	type of client, processing and storage can take place on the server or the client.
Zip Tone	A short dial tone that indicates that an ACD call is being connected to the agent.

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