Conferencing calls

Enhanced Conference

Use the Enhanced Conference feature to connect multiple calls together by entering the extensions or telephone numbers through a dialog box and then adding them to an active call.

Steps for using Enhanced Conference

To add a party to a current call, perform the following steps:

1.While you are on an active call, select Call > Conference > Enhanced Conference. Avaya IP Agent displays the Enhanced Conference dialog box.

One call appearance

More than one call appearance

Note:

The dialog box you see may be different because it depends on the number of call appearances that are present. If all available call appearances are active, the dialog box does not have a New Number field. If only one call appearance is active, the dialog box does not display the Existing Call field.

2.In the New Number field, enter the extension or telephone number of the party you want to add to the active call.

Note:

If you have only one call appearance, the field in which you provide a telephone number is not labeled.

Avaya IP Agent Installation and User Guide for Citrix

June 2007 73

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Avaya 7 manual Steps for using Enhanced Conference