Chapter 5: Starting and Stopping Avaya IP Agent

12.Read the text of this warning completely and select the I Agree button if you understand and agree to the conditions stated in this message.

If you select the I Disagree button, the Configuration Wizard will exit or, for Windows Terminal Services, return to a previous Configuration Wizard window.

After you select I Agree, Avaya IP Agent displays the next window of the Configuration Wizard.

13.If you want to enable this feature, place a check mark in the Enable Emergency Call Handling feature check box.

14.If you enabled the Emergency Call Handling feature, select the location that will be sent through the Avaya communication server for calls placed to emergency services:

!WARNING:

Because IP Endpoints do not dial to and connect with local emergency services when dialing from remote locations, agents or extensions in remote locations should not use this feature for emergencies.

Avaya Inc. is not responsible or liable for any damages resulting from misplaced emergency calls made from an Avaya endpoint. Your use of this product indicates that you have read this advisory and agree to use an alternative telephone to dial all emergency calls from remote locations.

Your extension number XXXXXXX - Select this option button if you want your extension number to be sent to emergency personnel. This selection is best used for those stations within the contact center. Enter the number of digits that your contact center uses for extensions. For DEFINITY R10 systems, extension numbers can range from one to five digits. For MultiVantage and Communication Manager systems, extension numbers can range from one to seven digits.

46 Avaya IP Agent Installation and User Guide for Citrix

June 2007

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Avaya 7 manual Starting and Stopping Avaya IP Agent