Avaya 7 manual Screen pops

	Contents
Chapter 9: Screen pops	95
Creating a Windows application screen pop	96
Steps for creating an application screen pop	96
Creating a DDE screen pop	101
Steps for creating a DDE screen pop	101
Setting the active screen pop	105
Steps for setting an active screen pop	105
Modifying a screen pop	106
Steps for modifying a screen pop	106
Deleting a screen pop	107
Steps for deleting a screen pop	107
Chapter 10: Dialog Reference	109
Main window and menus	109
Menu bar	109
File menu	110
Edit menu	111
Call menu	112
View menu	113
Agent menu	114
Tools menu	115
Audio menu	116
Help menu	117
Toolbars	117
Toolbar locations	117
Phone buttons toolbar	118
Dial Number toolbar	118
Agent toolbar	119
Phone features toolbar	119
Feature button toolbar	119
Headset toolbar	120
Information panels	120
Call Information Panel	120
Agent Information Panel	121
Phone Display Panel	121
System Tray icon	121
Placing calls through the System Tray icon	121
Call handling with the System Tray icon	122
Avaya IP Agent option dialogs	122
General Settings panel	123

Avaya IP Agent Installation and User Guide for Citrix June 2007 7