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Chapter 4: Avaya IP Agent enhanced configuration options
Administering the Avaya communication server for Emergency Call Handling
See the documentation for your Avaya communication server for information on configuring the Emergency Call Handling feature.
Administering Avaya IP Agent for Emergency Call Handling
This section provides the procedure for configuring Avaya IP Agent to use the Emergency Call Handling Service.
Before you begin
The Avaya communication server to which you are connecting must have each extension properly configured for the Emergency Call Handling Service before this feature can be used through Avaya IP Agent.
Steps
To configure the Emergency Call Handling Service in Avaya IP Agent:
1.Start Avaya IP Agent.
Windows displays Avaya IP Agent and the Login window.
2.In the Login window, select the Settings button. Avaya IP Agent displays the Settings dialog box.
38 Avaya IP Agent Installation and User Guide for Citrix | June 2007 |