Chapter 7: Avaya IP Agent basic operations
3.When the second party answers, you can privately talk to the second party and then select Basic Conference again to initiate the conference call.
You may initiate the conference when the number is entered, during the ringing state, or after the second party answers.
One CIP is displayed in the main window, which displays CONFERENCE 2. indicating that a conference is active.
You may change the conference call into a transfer by selecting Basic Transfer instead of Basic Conference in Step 3.
4.Repeat the previous steps until you have conferenced all parties.
The single CIP displays CONFERENCE X, where X equals the number of parties participating in the call.
Example:
If you added three parties to the call, the CIP displays CONFERENCE 3.
1.If there is no answer, the line is busy, or you decide the conference is not needed:
●Select the Release button associated with the party that was going to be added to the conference.
●Return to the held call by selecting the Reconnect button on the associated CIP.
72 Avaya IP Agent Installation and User Guide for Citrix | June 2007 |
