Avaya 7 manual Administering and using Speed Dial, Phone Directory window usage, More information

Chapter 7: Avaya IP Agent basic operations

●Categories - Select this button to display a list of all categories defined in the Phone Directory and to filter the existing contacts. Selecting one of the categories in this list results in only those contacts assigned to that category remaining visible.

Phone Directory window usage

Within the Phone Directory window, you can perform the following actions on a selected contact:

●With the mouse, right-click on an entry to display a pop-up menu containing the following items:

-Call (contact) - Initiates a call to the selected contact.

-Send Email - Initiates an e-mail to the selected contact.

-Delete - Removes the selected contact from the Phone Directory.

-Properties - Displays a dialog box listing all information for the selected contact. This dialog box also allows editing of that information.

●Press the Enter key or double-click the mouse to initiate a call to a contact.

●Press Alt + Enter to display all information for the selected contact.

●Press the Delete key to remove the selected contact from the Phone Directory.

You can also sort the entries in the Phone Directory by clicking the title of any column. The sorting is done based on the column selected and alternates between ascending to descending order with subsequent clicks.

More information

The following topics provide additional information on the use of the Phone Directory window:

●Administering and using Speed Dial on page 80

●Searching a Public Directory on page 87

Administering and using Speed Dial

Use the Speed Dial feature to dial frequently-used telephone numbers by selecting entries from the Speed Dial list or by pressing function keys (F2-F8) on the keyboard. Entries in the Phone Directory can be assigned as Speed Dial numbers. A maximum of 25 telephone numbers can be assigned to the Speed Dial list.

80 Avaya IP Agent Installation and User Guide for Citrix June 2007