Avaya 7 manual Steps for uninstalling Avaya IP Agent

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Steps for uninstalling Avaya IP Agent

Uninstalling Avaya IP Agent

The uninstall program removes:

All installed Avaya IP Agent files, including all language versions

Folders created by the Avaya IP Agent installation

Log files created by Avaya IP Agent

Steps for uninstalling Avaya IP Agent

To uninstall the Avaya IP Agent application from Windows 2000 or Windows XP:

1.Close Avaya IP Agent if it is currently running.

2.In the Windows Control Panel, select Add/Remove Programs. Windows displays the Add/Remove Programs dialog box.

3.In the Currently installed programs list box, highlight Avaya IP Agent.

4.Select the Change/Remove button.

InstallShield displays a message box asking you to confirm that Avaya IP Agent should be removed.

5.Select the Yes button to start the uninstall process.

InstallShield displays a message box asking if you want to preserve user data.

6.Select one of the following buttons regarding preservation of user data:

Yes - Selecting this option saves all user data and settings so that a reinstallation of Avaya IP Agent retains the same configuration.

No - Selecting this option removes all Avaya IP Agent user data from the personal computer.

When the uninstall process is complete, a window containing a successful message is displayed.

7.Select the Finish button to complete the uninstall process.

8.Close the Add/Remove Programs dialog box.

Avaya IP Agent Installation and User Guide for Citrix

June 2007 35

Page 35
Image 35
Avaya 7 manual Steps for uninstalling Avaya IP Agent