Avaya 7 manual Set the Multimedia Mode field to enhanced

Chapter 2: Configuring the Avaya communication server

Note:

In Telecommuter mode, Avaya IP Agent can take over the administration and functionality of a physical Digital Communication Protocol (DCP) telephone. The physical telephone must be one of those listed in Compatible telephone types for Avaya IP Agent on page 14. For DCP, the physical telephone is unusable while Avaya IP Agent is registered with its extension. The telephone will become usable again when the Avaya IP Agent session is disconnected from the Avaya communication server.

If you selected the 8434D type, and more feature buttons are needed for the station, enter y in the Expansion Module field.

4.Enter one of the following options in the Port field:

●X - This option specifies that station administration is done without hardware.

●port - This option is used when a remote agent takes direct control of a real extension that has a DCP connection to the Avaya communication server. Enter the port number of the actual telephone assigned to this extension. When a remote agent logs in to this extension using Avaya IP Agent, the actual telephone that is locally connected to the Avaya communication server port is disabled and cannot be used.

5.Enter a number in the Security Code field that will be used as a password during the extension login to the Avaya communication server.

If a security code is not entered, this station cannot log in to the Avaya communication server.

6.Set the IP Softphone field to y.

7.Navigate to Page 2 of the change station form.

8.Set the Multimedia Mode field to enhanced.

9.Set the Service Link Mode field to one of the following options:

●as-needed- Use this setting if the station has low call traffic or a toll is charged for calls.

26 Avaya IP Agent Installation and User Guide for Citrix June 2007