Chapter 5: Starting and Stopping Avaya IP Agent

Steps

To select an alternate user interface.

1.From the Avaya IP Agent main window, select View > Alternate Interfaces.

2.From the branching menu, select the interface that you want to use:

AutoAnswer

Mini Interface

Titlebar

Avaya IP Agent displays the selected interface.

Accessing features

To access Avaya IP Agent features that are not represented by a button, click the Program Menu button on the far right side of the interface. A menu containing login and logout options, work modes, online help items, and features is displayed.

Returning to the main interface

To return to the Avaya IP Agent main window from an alternate user interface, click the Maximize button next to Program Menu button on the right side of the interface.

Removing alternate user interfaces

If you do not want these interfaces available for use, remove all files located in the following directory:

<install-directory>\Avaya\Avaya IP Agent\Skins

If you want only one interface available to agents, leave that file in the \Skins directory and delete the other files.

54 Avaya IP Agent Installation and User Guide for Citrix

June 2007

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Avaya 7 manual Accessing features, Returning to the main interface, Removing alternate user interfaces