Avaya 7 manual Select the Emergency tab

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3. Select the Emergency tab.

Configuring the Emergency Call Handling Service

3. Select the Emergency tab.

4.Place a check mark in the Enable emergency call handling feature check box.

5.Select the location that will be sent through the Avaya communication server for calls placed to emergency services:

Your extension number XXXXXXX - Select this option button if you want your extension number to be sent to emergency personnel. This selection is best used for those stations within the contact center.

Telephone number - Select this option button if you want a telephone number other than your extension sent to emergency services. Specify the telephone number to send in the provided field. For example, enter a number corresponding to a Digital Communications Protocol (DCP) telephone in your vicinity that has a fixed, known location so that emergency personnel know where to respond. If you are unsure of a number to enter, see your system administrator.

6.Select the OK button.

7.In the Login dialog box, select the Login button.

Any calls to emergency services will show the selected telephone number.

Avaya IP Agent Installation and User Guide for Citrix

June 2007 39

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Avaya 7 manual Select the Emergency tab