Chapter 5: Starting and Stopping Avaya IP Agent

This chapter explains how to begin using Avaya IP Agent. It contains the following sections:

Starting Avaya IP Agent on page 43

Initializing IP Endpoint configurations on page 44

Registering with the Avaya communication server on page 47

Logging in as an agent (EAS) on page 49

Logging in as an agent (non-EAS) on page 50

Logging out of Avaya IP Agent on page 51

Exiting Avaya IP Agent on page 52

Using alternate user interfaces on page 52

Starting Avaya IP Agent

This section provides the procedure for starting the Avaya IP Agent application.

Steps for starting Avaya IP Agent

To start Avaya IP Agent:

1.Select the Start button from the Windows task bar.

2.Select Programs > Avaya.

3.Select Avaya IP Agent - <language>.

The Avaya IP Agent window is displayed. Although Avaya IP Agent is now running, your extension is not yet registered with the Avaya communication server.

4.For IP Endpoint configurations, go to Initializing IP Endpoint configurations on page 44.

Avaya IP Agent Installation and User Guide for Citrix

June 2007 43

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Avaya 7 manual Starting and Stopping Avaya IP Agent, Starting Avaya IP Agent, Steps for starting Avaya IP Agent