Avaya 7 manual A unique, 32-bit 4-byte number that identifies a computer on a TCP/IP

Internet Protocol address (IP address)

Internet Protocol	A unique, 32-bit (4-byte) number that identifies a computer on a TCP/IP
address (IP address)	network and is used in the transmission and delivery of data packets. An IP
	address is represented in four, 8-bit (1 byte) values, separated by periods. For
	example, 128.10.10.1. From left to right, each byte represents greater detail
	about the logical location within the network.
IP Address	See Internet Protocol address (IP address).
IP Endpoint	A telephone extension that uses IP for data signaling, voice communication, or
	both. Extensions that use the Telecommuter configuration are considered IP
	Endpoints.
IP Telephone	A telephone set that uses an Ethernet connection to relay voice
	communication. This is also the name for the configuration by which control of
	the telephone is shared by Avaya IP Agent.
LAN	See Local Area Network (LAN).
LDAP	See Lightweight Directory Access Protocol (LDAP).
Lightweight	A network protocol used over TCP/IP networks for querying and retrieving
Directory Access	information from a hierarchical directory.
Protocol (LDAP)
Local Area Network	A private, interactive communication network through which computers can
(LAN)	communicate over short distances at high data transfer rates.
Log	A record of activity.
Login	The process of identifying a user with a computer, device, or server so that the
	user can use resources or features. In regards to Avaya IP Agent, an agent
	must log in to the Avaya communication server to receive ACD calls.
Login ID	A number and that allows an EAS agent to log in to the Avaya communication
	server. Skills and other information are assigned to the login ID of the agent.
Logout	The act of a user that notifies a computer, device, or server that no further tasks
	will be performed by this user at this time and that no resources should be
	allocated for this specific user.
Manual-In	An ACD work mode. In the Manual-In mode, the agent automatically enters the
	ACW mode when the agent disconnects from an ACD call. To become available
	to receive another ACD call, the agent must manually select the Auto-In or
	Manual-In mode.
Media Encryption	Communications between Avaya iClarity IP Audio and the Avaya
	communication server are encoded so that the information cannot be
	deciphered by unauthorized recipients.
MultiVantage	A line of next-generation communication servers offered by Avaya.
	MultiVantage systems succeed and surpass DEFINITY systems.
Network	A group of devices that are connected in such a way that data or
	communications can be transmitted and received between the devices.
Off-Hook	The voice path to your telephone is active.

160 Avaya IP Agent Installation and User Guide for Citrix June 2007