Solution:Besurethatthediscmeetsthestandardsforyourcountry.Usually,adiscthatmeetsthelocal
standardsismarkedwithaCDlogoonthelabel.Ifyouuseadiscthatdoesnotmeetthesestandards,we
cannotguaranteethatitwillplay,orthat,ifitdoesplay,thesoundqualitywillbegood.
•Problem:TheHDDVDtabintheWinDVD8progr amisdimmedandIcannotuseit.
Solution:YourcomputerdoesnotsupportanHDDVDdrive.
Asoftwareproblems
Problem:Anprogramdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Refertothemanuals
suppliedwiththeprogram.
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversar einstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheprogram,r efertothemanualssuppliedwiththe
program.
Iftheprogramstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
Portsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.

AUSBproblem

Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconrmation,typethepasswordorprovideconrmation.

Adockingstationorportreplicatorproblem

Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
•Theacpoweradapt erisconnectedtothedockingstationortheportreplicator.
•Theindicatorofthedockingstationison.
•Thecomputerissecurelyattachedtothedockingstationortheportreplicator.
154UserGuide