AwirelessLANproblem

Problem:Youcannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•YourwirelessLANdriveristhelatestversion.
•yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconintheWindows
noticationarea.
ForWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Usethe
AccessConnectionsprogramtoverifythiscase-sensitiveinformation.

AwirelessWANproblem

Message:AmessageisdisplayedindicatingthatanunauthorizedwirelessWANcardisinstalled.
Solution:ThewirelessWANcardisnotsupportedonthiscomputer.Removeit.
Note:Dependingonyourcomput er,somemodelsdonothaveawirelessWAN.

Bluetoothproblems

Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:Sounddoesnotcomefr omtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetproleorAVprole.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7oper atingsystemcannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluet ooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasalewiththeext ension.contact.
Keyboardandotherpointingdevices
Thefollowingarethemostcommonkeyboardandotherpointingdevicesproblems:

UltraNavproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackP ointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheT rackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
144UserGuide