Troubleshooting

SYMPTOMS AND SOLUTIONS

If these solutions do not resolve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

The product does not turn on.

The internal battery may be discharged.

Charge the battery.

 

 

 

 

Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the product

The power turns off automatically.

turns off automatically (Auto Power Off). To disable this option, change the setting of

Auto Power Off to Off. ¬page 72

 

 

The battery is almost exhausted. Charge the battery.

 

 

 

Unplug the built-in USB plug, and connect the power supply to the product again before

Power cannot be turned off.

turning it on.

 

Press the [RESET] button. ¬page 17

 

 

 

The temperature is too low.

The battery discharges quickly.

The battery is not fully charged. Charge the battery again.

The battery has reached the end of its lifespan and cannot be recharged.

 

 

Contact your local Samsung dealer.

 

 

Display

Symptom

Explanation/Solution

The TV screen or LCD display has distorted

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

images or has stripes at the top/bottom or

versa. For more details, see the display specifications. ¬page 77

on the left/right.

 

 

 

Unknown indicator appears on the screen.

A warning indicator or message appears on the screen. ¬pages 87~89

 

 

An afterimage remains on the LCD screen.

This occurs if you disconnect the built-in USB plug before turning the power off.

 

 

The image on the LCD screen looks dark.

Ambient light is too bright. Adjust the brightness of the LCD. ¬page 70

 

 

Appendixes 90

Page 94
Image 94
Samsung HMX-W300RP/XER, HMX-W350RP/EDC, HMX-W300RP/EDC, HMX-W350BP/EDC, HMX-W350YP/EDC Symptoms and Solutions, Power, Display

HMX-W350YP/EDC, HMX-W350BP/XER, HMX-W350BP/EDC, HMX-W350RP/EDC, HMX-W300YP/XER specifications

The Samsung HMX-W300YP/EDC and HMX-W350YP/EDC are compact camcorders designed to provide high-quality video capture in a user-friendly package. Featuring a sleek design, these models are ideal for those who appreciate portability without compromising performance.

Both the HMX-W300 and HMX-W350 are equipped with a 5-megapixel BSI CMOS sensor that enhances low-light performance, ensuring that users can capture clear, vibrant videos even in dim conditions. The HMX-W300 offers a maximum resolution of 1080p Full HD recording at 30 frames per second, while the HMX-W350 takes it a step further, enabling 1080p recording at 60 frames per second. This makes the HMX-W350 particularly appealing for users looking to capture fast-moving subjects with clarity.

In terms of zoom capabilities, both models come with a 20x optical zoom lens, allowing users to get close to the action without losing detail. The advanced optical image stabilization technology further enhances the viewing experience by reducing the effects of camera shake, ensuring smoother video playback.

Additionally, these camcorders boast a 3-inch touchscreen display, providing intuitive navigation and easy access to settings and playback options. This touchscreen interface simplifies the user experience, making it effortless for beginners to operate the device.

Another notable feature is the built-in Wi-Fi capability found in the HMX-W350 model, enabling users to easily share their high-definition videos on social media platforms or stream directly to compatible devices. The Smart Share function supports connectivity with a variety of devices, allowing for seamless content sharing.

The HMX-W300YP/EDC and HMX-W350YP/EDC also include a range of creative shooting modes and effects, perfect for those looking to enhance their videos with unique styles. Features like Pre-Rec ensure that users don’t miss any important moments by continuously recording a few seconds before the record button is pressed.

Both models are designed with user convenience in mind. The compact size makes them easy to carry around, while the durable build ensures that they can withstand casual use in various environments. With these technologies and features, Samsung’s HMX-W300YP/EDC and HMX-W350YP/EDC camcorders stand out as excellent options for anyone looking to document life’s moments in high definition.