Troubleshooting

SYMPTOMS AND SOLUTIONS

If these solutions do not resolve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

The product does not turn on.

The internal battery may be discharged.

Charge the battery.

 

 

 

 

Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the product

The power turns off automatically.

turns off automatically (Auto Power Off). To disable this option, change the setting of

Auto Power Off to Off. ￿page 72

 

 

The battery is almost exhausted. Charge the battery.

 

 

 

Unplug the built-in USB plug, and connect the power supply to the product again before

Power cannot be turned off.

turning it on.

 

Press the [RESET] button. ￿page 17

 

 

 

The temperature is too low.

The battery discharges quickly.

The battery is not fully charged. Charge the battery again.

The battery has reached the end of its lifespan and cannot be recharged.

 

 

Contact your local Samsung dealer.

 

 

Display

Symptom

Explanation/Solution

The TV screen or LCD display has distorted

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

images or has stripes at the top/bottom or

versa. For more details, see the display specifications. ￿page 77

on the left/right.

 

 

 

Unknown indicator appears on the screen.

A warning indicator or message appears on the screen. ￿pages 87~89

 

 

An afterimage remains on the LCD screen.

This occurs if you disconnect the built-in USB plug before turning the power off.

 

 

The image on the LCD screen looks dark.

Ambient light is too bright. Adjust the brightness of the LCD. ￿page 70

 

 

Appendixes 90