Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.
WIRELESS HOME AV CENTER
Problem | Possible Solution |
Poor picture quality | Try another channel. Adjust the antenna. Check all wire connections. |
Poor sound quality or no sound. | Try another channel. Adjust the antenna. Make sure the “MUTE” button is off. |
No picture or sound. | Try another channel. Make sure the |
| antenna connections. |
No color or wrong colors. | Make sure the program is broadcast in color. |
Remote control failure. | Press the STB button to enter the DTV mode. Check for batteries. |
A/V Center won’t turn on. | Make sure the wall outlet is working. Make sure the remote has batteries. |
| Check if the power plug is connected. |
No output from the TV OUT | No Video output from the external input source is available on this terminal. |
| Available input sources are AIR and Cable. Audio output for all input sources is |
| available. |
Video and audio breakups | This product adopts 5GHz wireless LAN technology. Since wave length of signal |
| is very short, signal cannot go through concrete wall. This causes video and |
| audio breakups. For a better reception, PDP needs a line of sight to the |
| WIRELESS HOME AV CENTER. |
|
|
PDP
Problem
Poor picture.
Your remote control does not operate the PDP.
The PDP won’t turn on.
There is no screen image.
The image is too light or too dark.
The image is too large or too small.
If the message “No Wireless Signal or Please Check WIRELESS HOME AV CENTER Power” appears:
This message is displayed when the communication between the PDP and the WIRELESS HOME AV CENTER fails.
Possible Solution
Check all wire connections.
Press the “MODE” button to put your remote control in the “TV” mode.
Check if the power plug is connected.
Check to see that both the PDP and the source are plugged in and turned on.
Adjust the Brightness or Contrast settings.
Adjust the Size settings.
Check whether the WIRELESS HOME AV CENTER’s Power is turned ON. Check whether the Wireless LED on the front panel is lit Green (If not, move the WIRELESS HOME AV CENTER to a location where the Green LED lights up).
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