HP D5400 manual Print troubleshooting, Product prints slowly, Solution 1 Check the ink levels

Solution 3: Clean the print head

Solution: If the previous solutions did not resolve the issue, try cleaning the print head.

After cleaning the print head, print a self-test report. Evaluate the self-test report to see if the print quality problem still exists.

For more information, see:

•“Clean the print head” on page 64

•“Print and evaluate a self-test report” on page 65

Cause: The print head needed to be cleaned.

The product prints slowly

Try the following solutions if the product is printing very slowly.

•Solution 1: Check the ink levels

•Solution 3: Contact HP support

Solution 1: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

For more information, see:

“Check the estimated ink levels” on page 60

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: There was a problem with the product.

Print troubleshooting

Use this section to solve these printing problems:

•Envelopes print incorrectly

•Borderless printing produces unexpected results

Print troubleshooting 99

Troubleshooting