Chapter 11
NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or print head is not necessary.
•Solution 1: Use TrueType or OpenType fonts
•Solution 2: Align the printer
•Solution 3: Clean the print head
Solution 1: Use TrueType or OpenType fonts
Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
TrueType icon | OpenType icon |
|
|
Cause: The font was a custom size.
Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed.
If this did not solve the issue, try the next solution.
Troubleshooting
Solution 2: Align the printer
Solution: Align the printer.
Aligning the printer can help ensure excellent print quality.
To align the printer from the HP Photosmart Software
1.Load letter, A4, or legal unused plain white paper into the input tray.
2.In the HP Solution Center, click Settings.
3.In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services.
The Printer Toolbox appears.
4.Click the Device Services tab.
5.Click Align the Printer.
The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page.
Cause: The printer needed to be aligned.
If this did not solve the issue, try the next solution.
98 Troubleshooting