holder line up to the white lines on the CD/DVD tray. The end marked with arrows goes into the CD/DVD tray first.
For more information, see:
Cause: The product prompted you to insert the CD/DVD holder for a single CD/ DVD print job.
If this did not solve the issue, try the next solution.
Solution 2: Load the next CD/DVD on the CD/DVD holder
Solution: Remove the CD/DVD holder from the CD/DVD tray. Remove the printed CD/DVD from the holder. Load the next disc onto the CD/DVD holder with the printable side up and push the CD/DVD holder back into the CD/DVD tray until the lines on the holder line up to the white lines on the CD/DVD tray.
Cause: The product prompted you to insert the next disc when printing multiple CD/ DVDs in a print job.
Open CD/DVD tray
Solution: Lower the CD/DVD tray. To continue, press OK.
Troubleshooting
Errors 127