Chapter 11
If this did not solve the issue, try the next solution.
Solution 3: Clean the print head
Solution: If the previous solutions did not resolve the issue, try cleaning the print head.
After cleaning the print head, print a
For more information, see:
•“Clean the print head” on page 64
•“Print and evaluate a
Cause: The print head needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 4: Contact HP support
Solution: Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the print head.
Troubleshooting
Printouts seem blurry or fuzzy
Try the following solutions if your printout is not sharp or unclear.
NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or print head is not necessary.
TIP: After reviewing the solutions in this section, you can go to HP's website to see
if there is additional troubleshooting help. For more information, go to: www.hp.com/ support.
•Solution 1: Check the print settings
•Solution 2: Use a higher quality image
•Solution 3: Print the image in a smaller size
•Solution 4: Align the printer
Solution 1: Check the print settings
Solution: Check the print settings.
•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.
•Check the print quality setting and make sure it is not set too low.
Print the image with a high print quality setting, such as Best or Maximum dpi.
92 Troubleshooting
