Print the image with a high print quality setting, such as Best or Maximum dpi. For more information, see:
•“Change the print speed or quality” on page 34
•“Print using Maximum dpi” on page 40
Cause: The print quality setting was set too low.
If this did not solve the issue, try the next solution.
Solution 3: Rotate the image
Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
“Change the page orientation” on page 34
Cause: The photo image had odd hues printed near the bottom of the page.
Printouts have horizontal streaks or lines
Try the following solutions if your printout has lines, streaks, or marks on it that run across the width of the page.
•Solution 1: Make sure the paper is loaded correctly
•Solution 2: Use a higher print quality setting
•Solution 3: Align the printer
•Solution 4: Clean the print head
•Solution 5: Contact HP support
Solution 1: Make sure the paper is loaded correctly
Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see:
“Load paper” on page 17
Cause: The paper was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 2: Use a higher print quality setting
Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. For more information, see:
•“Change the print speed or quality” on page 34
•“Print using Maximum dpi” on page 40
Print quality troubleshooting | 89 |
Troubleshooting
