Appendix

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback

DVD playback

Output

 

HDMI Mode

 

HDMI Mode

Setup

Blu-ray Disc

 

E-contents/

 

Digital contents

 

BD Wise

Resolution of Blu-ray

 

1080p@60F

480i

Disc

 

 

 

 

 

 

 

Auto

Max. Resolution of TV input

Max. Resolution of TV input

1080p@60F

 

1080p@60F

 

-

1080p

 

-

 

1080p

Movie Frame : Auto (24Fs)

 

1080p@24F

 

-

1080i

 

1080i

 

1080i

720p

 

720p

 

720p

576p/480p

 

576p/480p

 

576p/480p

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

 

Check/Remedy

You cannot eject the disc.

Is the power cord plugged securely into the outlet?

 

Turn off the power, and then turn it back on.

Playback does not start.

Check the region number of the Blu-ray/DVD disc.

 

Blu-ray/DVD disc purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this product.

 

Make sure that the rating level is correct.

Playback does not start

Are you using a deformed disc or a disc with scratches on the surface?

immediately when you

Wipe the disc clean.

press the 6/7 button.

 

 

No sound.

The home cinema does not play sound during fast playback, slow playback, and

 

step motion playback.

 

Are the speakers connected properly? Is the speaker setup correctly customized?

 

Is the disc severely damaged?

You can only hear sound

On certain Blu-ray/DVD discs, sound is output from the front speakers only.

from a few speakers, but

• Check if the speakers are connected properly.

not all 6.

Adjust the volume.

 

When playing audio from a CD, the radio, or a TV, the unit outputs sound to the

 

 

front speakers only.

Dolby Digital 5.1 CH

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

Surround Sound is not

Sound is produced only if the disc is recorded with 5.1 channel sound.

produced.

Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

 

display?

46 - English

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Samsung HT-H5500/EN, HT-H5550W/TK, HT-H5550W/EN, HT-H5550/TK manual Troubleshooting, Resolution according to the output mode

HT-H5550/EN, HT-H5550W/TK, HT-H5550W/EN, HT-H5500/TK, HT-H5550W/ZF specifications

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