8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before your authorised service representative.

Problem

Possible cause

Solution

Page

 

Unit plugged in?

Plug the unit into a grounded outlet.

12

 

 

 

 

Unit does not

Power switch on?

Turn the power switch on.

12

 

 

 

Side cover closed securely?

Gently close the side cover.

10

operate.

 

 

 

 

Front cover closed?

Gently close the front cover and then

10

 

 

close the side cover.

 

 

 

 

 

 

 

 

Is the original placed face

Place the original face down on the

 

 

down on the document

document glass or face up in the

47, 48

Blank copies

glass or face up in the SPF?

SPF.

 

 

Is the scan head locking

Unlock the scan head locking switch.

9

 

switch locked?

 

 

 

 

 

 

 

 

 

Is original image too dark or

Adjust the exposure manually.

49

 

too light?

 

 

 

 

Copies are too

 

 

 

Is the unit in the automatic

Adjust the automatic exposure level.

50

dark or too light.

exposure mode?

 

 

 

 

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

49

 

exposure mode?

 

 

 

 

 

 

 

 

Dust, dirt,

Document glass or SPF dirty?

Clean regularly.

60

smudges appear

 

 

 

Original smudged or blotchy?

Use a clean original.

on copies.

 

 

 

 

 

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

61

 

 

 

 

 

Non-standard paper used?

Use standard paper. If using special

 

 

 

papers, feed the paper through the

14

 

 

multi-bypass tray.

 

 

 

 

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

Paper misfeeds

 

dry location.

 

 

frequently.

Pieces of paper inside unit?

Remove all pieces of misfed paper.

64

 

Paper guides in the paper

Set the guides properly depending on

15, 18

 

tray not set properly?

the paper size.

 

 

Too much paper in the paper

Remove excessive paper from the

15, 17

 

tray or multi-bypass tray?

tray.

 

 

 

 

 

 

 

Is the paper too heavy?

Use paper within the specified range.

14

 

 

 

 

 

The fusing temperature is

In the user programs, set "Fusing

 

Images rub off the

not appropriate.

temperature setting when the bypass

56

 

tray is used" (program 29) to "2 (High)".

 

copy easily.

 

 

 

Paper damp?

Replace with dry paper. If the unit is

 

 

 

not used for long time, remove the

73

 

 

paper from the paper tray and store it

 

 

 

 

 

in its wrapper in a dry location.

 

 

 

 

 

Printing is not

The fusing temperature is

In the user programs, set "Fusing

 

uniform between the

not appropriate.

temperature setting when the bypass

56

edges of the paper

 

tray is used" (program 29) to "1 (Low)".

 

 

and the center.

 

 

 

 

 

 

 

62

Page 64
Image 64
Sharp AL-2040, AL-2020 operation manual Troubleshooting the Unit

AL-2040, AL-2020 specifications

The Sharp AL-2020 and AL-2040 are compact, multifunctional black-and-white copiers designed for small to mid-sized office environments. Known for their versatility and reliability, these models have become popular choices for businesses looking to enhance efficiency and output quality.

One of the standout features of both the AL-2020 and AL-2040 is their impressive printing and copying speed. The AL-2020 offers a speed of up to 20 pages per minute, while the AL-2040 enhances this capability with a speed of up to 40 pages per minute, catering to higher volume environments. This efficiency helps reduce wait times, allowing users to focus on other important tasks.

Both models are equipped with a user-friendly control panel that makes navigation easy. The LCD display provides clear visibility of settings, making it simple for users to adjust configurations and monitor the copier's status. Additionally, the AL-2040 features advanced finishing options, allowing users to execute tasks such as double-sided printing and stapling with ease, enhancing its utility within any office setting.

The Sharp AL-2020 and AL-2040 also incorporate advanced technologies that ensure outstanding print quality. With a resolution of 600 x 600 dpi, users can expect sharp text and detailed graphics, making these machines suitable for professional documents, presentations, and reports.

Another significant characteristic of these copiers is their environmental consideration. Both models feature low-energy consumption during operation and standby modes, contributing to a greener office environment. Sharp has also integrated long-life consumables into these models, which not only reduce waste but also lower the total cost of ownership.

Moreover, the AL-2040 comes with network printing capabilities, allowing multiple users within a network to share the device seamlessly. This feature is particularly beneficial in collaborative office settings where shared resources are essential.

Lastly, ease of maintenance is a key characteristic of the Sharp AL-2020 and AL-2040. Designed for straightforward servicing, these copiers minimize downtime and ensure smooth operation, making them reliable partners for any business looking to streamline its document management processes. With competitive features and robust performance, the Sharp AL-2020 and AL-2040 stand out as reliable solutions for modern office needs.