Samsung HT-H5500W/EN Symptom Check/Remedy, Abnormal Hdmi output, Dlna connection, BD-LIVE service

Appendix

Symptom Check/Remedy

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV.

•Press and hold the 5 button on front panel for more than 5 seconds with no disc in the product. All settings will revert to their factory settings.

No HDMI output.	• Check the connection between the TV and the HDMI jack of the product.
	•	Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output	•	If random noise appears on the screen, it means that TV does not support HDCP
appears on the screen.		(High-bandwidth Digital Content Protection).
DLNA function	•
You can see folders shared		DLNA shows only Photo, Music, and Movie files. It does not display other kinds of
through DLNA, but cannot		files.
see the files.
Video plays intermittently.	•	Check if the network is stable.
	•	Check if the network cable is properly connected and if the network is overloaded.
The DLNA connection	•	IP addresses under the same subnetwork should be unique, otherwise IP collision
between the TV and PC is	•	can cause an unstable connection.
unstable.		Check if you have a firewall enabled.
		If so, disable the firewall function.
BD-LIVE
The home cinema cannot	• Test whether the network connection is active by using the Network Status
connect to the BD-LIVE	•	function.
server.		Check whether a USB memory device is connected to the product.
	•	The memory device must have at least 1GB of free space to accommodate the
		BD-LIVE service.
	•	You can check the available size in BD Data Management. (See page 40)
		See if the BD-Live Internet Connection option is set to Allow(All).
	•	If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE	• The USB memory device must have at least 1GB of free space to accommodate
service, an error occurs.		the BD-LIVE service.
		You can check the available size in BD Data Management. (See page 40)

✎When the factory default settings are restored, all stored user BD data is deleted.

HT-H5500/HT-H5530/HT-H5550

Hereby, Samsung Electronics, declares that this Home Cinema System is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

This equipment may be operated in all EU countries.

48 - English

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