Troubleshooting

Symptom

Check

Remedy

 

 

 

There is no sound from

• Are the surround back speakers

• Refer to pages 14 ~16 to connect

surround back speakers

connected properly?

them properly.

 

• Is SBACK (Surround Back) set to

• Refer to page 34 to select LARGE

 

NONE in the Speaker Size?

or SMALL.

 

• Is Surround Mode set to EX/ES?

 

• Refer to page 41 to set Surround

 

 

 

 

Mode to EX/ES.

 

 

 

Can't select EX/ES mode.

• Is SBACK (Surround Back) set to

• Refer to page 34 to select LARGE or

 

NONE in the Speaker Size?

SMALL.

 

• Is the input signal selected properly?

• Use a 7.1 channel external

 

 

component.

 

 

 

Can't select Dolby Pro

• Is the input signal selected properly?

• Only 2 channel signal can select

Logic llx mode.

 

Dolby Pro Logic IIx mode. (ex:Dolby

 

 

Digital, PCM, 2 channel analogue

 

 

input signal.)

 

 

 

Can't select NEO:6 mode.

• Is the input signal selected properly?

• Use PCM and Analogue input signal.

 

 

 

There is no sound when

• Is Digital input selected?

• Check whether the DVD player is

playing a DTS encoded

 

properly connected and refer to

DVD.

 

page 29 to select the digital input.

 

 

 

Product protection function

Heat protection

The protection function will come on if the main unit or power transformer overheats.

" " will appear in the display .

This function will come on :

-If speaker terminal is shorted

-If speaker cable is shorted

If there is no problem when you turn the unit on again after turning it off, PROTECTION mark will disappear on the display and the unit will work properly.

MIf PROTECTION appears on the display, check whether the speaker terminal is shorted and then turn on the unit again.

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Samsung HW-C779S/XEG manual Product protection function, Dvd