Troubleshooting the WLAN
Troubleshooting
Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
Problem | Possible Cause | Possible Solution |
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Unavailable | Incorrect network | Ad hoc connection: verify that the network names (SSID’s) and network keys |
network | name (SSID) or | (WEP) of all computers to be connected have been configured correctly. SSID’s |
connection | network key | and WEP key values must be identical on each machine. |
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| Access Point (Infrastructure) connection: set the network name (SSID) and |
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| network key to the same values as those of the access point. |
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| Set the Network Authentication value identically to that of the Access Point. |
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| Please consult your network administrator for this value, if necessary. |
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| Weak received | Ad hoc connection: Retry connection after shortening the distance to the |
| signal strength | destination computer or removing any obstacles for better sight. |
| and/or link quality | Access Point (Infrastructure) connection: Retry connection after shortening the |
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| distance to the access point or removing any obstacles for better sight. |
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| The WLAN device | Check if the wireless switch is turned On. In Windows XP, go to Start |
| has been | Settings |
| deactivated or | Connection. If Enable appear at the top of the menu, click it to enable the |
| disabled | device. In Windows Vista, go to Start |
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| Windows Mobility Center. If the wireless network is off, click the [Turn wireless |
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| on] button.. |
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| The computer to be | Check if the computer to be connected is turned ON. |
| connected is turned |
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| off |
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183 - Appendix A: WLAN User’s Guide