Troubleshooting the WLAN
Troubleshooting
Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
| Problem | Possible Cause | Possible Solution | 
| 
 | 
 | 
 | 
| 
 | 
 | 
 | 
| Unavailable | Incorrect network | Ad hoc connection: verify that the network names (SSID’s) and network keys | 
| network | name (SSID) or | (WEP) of all computers to be connected have been configured correctly. SSID’s | 
| connection | network key | and WEP key values must be identical on each machine. | 
| 
 | 
 | Access Point (Infrastructure) connection: set the network name (SSID) and | 
| 
 | 
 | network key to the same values as those of the access point. | 
| 
 | 
 | Set the Network Authentication value identically to that of the Access Point. | 
| 
 | 
 | Please consult your network administrator for this value, if necessary. | 
| 
 | 
 | 
 | 
| 
 | Weak received | Ad hoc connection: Retry connection after shortening the distance to the | 
| 
 | signal strength | destination computer or removing any obstacles for better sight. | 
| 
 | and/or link quality | Access Point (Infrastructure) connection: Retry connection after shortening the | 
| 
 | 
 | |
| 
 | 
 | distance to the access point or removing any obstacles for better sight. | 
| 
 | 
 | 
 | 
| 
 | The WLAN device | Check if the wireless switch is turned On. In Windows XP, go to Start  | 
| 
 | has been | Settings  | 
| 
 | deactivated or | Connection. If Enable appear at the top of the menu, click it to enable the | 
| 
 | disabled | device. In Windows Vista, go to Start  | 
| 
 | 
 | Windows Mobility Center. If the wireless network is off, click the [Turn wireless | 
| 
 | 
 | on] button.. | 
| 
 | 
 | 
 | 
| 
 | The computer to be | Check if the computer to be connected is turned ON. | 
| 
 | connected is turned | 
 | 
| 
 | off | 
 | 
| 
 | 
 | 
 | 
183 - Appendix A: WLAN User’s Guide
