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IBM 09-0572-000 manual Transcend PC Link SmartAgent Software, Troubleshooting, 100% Compatibility

Models: 09-0572-000

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Standard Installation and Conﬁguration

1-4 CHAPTER 1: INTRODUCTION

Standard Installation and Conﬁguration

The standard installation and conﬁguration procedures can be used to conﬁgure the 3C619C adapter, test the adapter, and install drivers. For more information about these procedures, refer to Chapter 4, “Standard Installation and Conﬁguration,” Chapter 6, “Installing the Network Driver for Windows,” and Chapter 7, “Troubleshooting.”

Windows Installation and Conﬁguration

The Windows installation and conﬁguration procedures can be used to conﬁgure the 3C619C adapter and install the network driver in Windows NT and Windows 95 operating systems. For more information about these procedures, refer to Chapter 6, “Installing the Network Driver for Windows.”

Transcend PC Link SmartAgent Software

You can manage the 3C619C adapter using 3Com’s Transcend PC Link SmartAgent software, purchased separately. Driver agents for use with this product are supplied on the TokenDisk diskette. Refer to the SMARTAGT.TXT ﬁle in the \SMARTAGT directory on the TokenDisk diskette and the Transcend PC Link SmartAgent Software User Guide for more information.

Troubleshooting

The TokenDisk diskette contains a DOS diagnostic program described in Chapter 7, “Troubleshooting,” and in Appendix A, “Using the Conﬁguration and Diagnostic Program.” This program runs tests that provide the status of the adapter.

100% Compatibility

The 3Com TokenLink III 16/4 ISA token ring adapter is 100% compatible with any commercially available driver or application that functions with the generation of TROPIC-based IBM adapter boards available at shipment of the 3Com TokenLink III ISA adapter (3C619C).

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IBM 09-0572-000 manual Transcend PC Link SmartAgent Software, Troubleshooting, 100% Compatibility

Contents

TOKENLINK III 16/4 ISA ADAPTER USER GUIDELIFETIME WARRANTY 3Com Australia, Marketing Department Italy, Greece, Spain, Portugal, Malta3Com Japan, Marketing Department Shinjuku Sumitomo Building 23F3Com Corporation 5400 Bayfront Plaza Santa Clara, California Installing the Adapter CONTENTS4 STANDARD INSTALLATION AND CONFIGURATION Conﬁguration Requirements Adapter LEDs Diagnostic Test TypesUsing the Keyboard CE NOTICE GLOSSARY INDEX LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENTFIGURES Command Line Keywords TABLESInitial 3Com and IBM Mode Option Settings Introduction How to Use This GuideABOUT THIS GUIDE commands ConventionsA Install This1 INTRODUCTION TokenLink III 16/4 ISA Token Ring Adapter FeaturesAutoLink Installation Installation and Conﬁguration OptionsInstallation and Configuration Options Figure 1-1 Adapter Installation and ConﬁgurationStandard Installation and Conﬁguration TroubleshootingWindows Installation and Conﬁguration Transcend PC Link SmartAgent Software100% Compatibility Money-Back GuaranteeADAPTER INSTALLING THE 3C619CPC Requirements Taking Safety Precautions Inspecting the Adapter Installing the Adapter Connecting to the NetworkInstall single No adapter as a NetWare DOS ODI client ? Yes Inspect adapter Install adapter Connect cable to installed adapter2-2 CHAPTER 2 INSTALLING THE 3C619C ADAPTER Network UTP cabling type ?PC Requirements TokenLink III 16/4 ISA Adapter User Guide Taking Safety PrecautionsInspecting the Adapter Install the 3C619C adapter as follows Installing the AdapterInstalling the Adapter 4 Check the adapter for any visible signs of damage4 Replace the PC’s cover Figure 2-5 and Figure 2-6 show the adapter connectors Connecting to the NetworkType Shielded twisted-pair STP cableConnecting to Shielded Twisted-pair STP Cable Do not daisy-chain token ring adapters or connect them back to back Connecting to Unshielded Twisted-pair UTP CableFEATURE FOR NET WARE USING THE AUTO LINKAutoLink Options AutoLink RequirementsVerify that you meet the following requirements NetWare on the server must be version 2.2 or later1 Make a backup copy of the CONFIG.SYS ﬁle. Type Avoiding Memory Manager Conﬂicts3 Save the CONFIG.SYS ﬁle and exit the text editor 4 Reboot the PC copy CONFIG.SYS CONFIG.OLDTo view the full text of the license agreement, press F1 Using the AutoLink FeatureFigure 4-1 Standard Installation and Conﬁguration STANDARD INSTALLATIONAND CONFIGURATION DEVICE=C\EMM386.EXE NOEMS X=D800-DBFF Conﬁguration RequirementsAuto Conﬁguring the 3C619C Adapter in an ISA PC To view the full text of the license agreement, press F1 4 Type at the promptIBM mode, 4 Mbps 3Com mode, 16 Mbps 3Com mode, 4 Mbps IBM mode, 16 MbpsBIOS/MMIO Base Address Changing Software Option Settings4-6 CHAPTER 4 STANDARD INSTALLATION AND CONFIGURATION 8 Highlight Install and press Enter 3CTOK.SET Changing Settings for Multiple AdaptersVideo Conﬂicts with BIOS/MMIO and Shared RAM Addresses Changing Software Option Settings Figure 5-1 Network Drivers Installation Process INSTALLING NETWORKDRIVERS Installing the Novell NetWare Driver F1=Help ESC=Cancel Installing the Novell NetWare DriverF1=Help ESC=Cancel M A I NUpdating the PC Startup Files Installing the Server Driver for NetWare Installing the OS/2 Network Driver for NetWareNetWare Systems with Multiple Adapters LINK DRIVER 3CTOKEN PORT LINK DRIVER 3CTOKEN PORT5-6 CHAPTER 5 INSTALLING NETWORK DRIVERS Installing the NDIS 2.01 Driver2 Build a PROTOCOL.INI ﬁle in the LANMAN subdirectory Updating the PC Startup FilesOptional for ﬁrst adapter installed in NDIS Systems with Multiple AdaptersWith IBM drivers, use only IBM mode settings Using IBM DriversUpdating the Current NDIS Driver Obtaining IBM Network DriversUsing Remote Program Load RPL Enabling RPL 5-12 CHAPTER 5 INSTALLING NETWORK DRIVERS DRIVER FOR WINDOWS INSTALLING THE NETWORKInstalling the Network Driver for Windows NT Installing the Network Driver for Windows 6 From the Select Network Adapters dialog box, click Have Disk Adapter LEDs 7 TROUBLESHOOTINGUsing the TokenDisk Diskette Diagnostic Program Type 3TOKDIAG Figure 7-2 Diagnostic FlowchartGroup 1 Diagnostics Diagnostic Test TypesDiagnostic Test Types Running the Diagnostic Tests Group 2 Diagnostic1 To start the diagnostic program, type 2 From the Test pull-down menu shown in Figure 7-3, select Run TestsDiagnostic and Manual Configuration Program Diagnostic Test TypesTokenLink III 16-bit ISA Adapter ENTER=Run the Diagnostic Tests F1=Help F3=Exit F4=Configure Adapter F6=Test SetupChanging the Test Setup Adapter Statistics When Tests FailAdapter Statistics and Information Adapter Information When Tests FailMMIO Register Write/Read Test Failure Boot PROM Test FailureAIP Checksum Test Failure Shared RAM Boundary/Domain Test FailureShared RAM Write/Read Test Failure Timer Test FailureOpen Adapter for Ring Operation Test Failure Ring Operations Test FailureAdapter Wrap Test Failure Group Troubleshooting TipsClose Adapter Test Failure Refer to Appendix B, “Speciﬁcations.” Additional Information Error MessagesOn-line Information Technical SupportFigure A-1 Menu Hierarchy USING THE A CONFIGURATION AND DIAGNOSTIC PROGRAMSpeed Keys Using the KeyboardUsing the Mouse Using the MouseChoosing a Menu Item Help Using the File OptionsExiting the Program Using the Command LinePin Assignments B SPECIFICATIONSCabling Figure B-2 RJ-45 Connector Pin Assignments Figure B-1 DB-9 Connector Pin AssignmentsB-2 APPENDIX B SPECIFICATIONS RX RX TX TXConﬁguration Options Conﬁguration ModeI/O Base Address Ring SpeedShared RAM Page Size and Address Range BIOS/MMIO Address LocationC0000-C1FFF C2000-C3FFFInterrupt Request Level Configuration Options 3Com recommends that you not change the setting of these optionsOther Conﬁguration Options Messages C ERROR MESSAGESC-2 APPENDIX C ERROR MESSAGES Messages C-3 C-4 APPENDIX C ERROR MESSAGES Messages C-5 D TECHNICAL SUPPORT On-line Technical Services3Com Bulletin Board Service Ask3Com on CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site Support from Your Network Supplier To obtain an RMA number, call or fax Returning Products for RepairGLOSSARY IEEE NET.CFG 4 GLOSSARY Numerics INDEXPage Page Page not registered 3Com Corporation 5400 Bayfront Plaza