IBM 09-0572-000 manual World Wide Web Site, Ask3Com on CompuServe, 3ComFacts Automated Fax Service

Models: 09-0572-000

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World Wide Web Site

D-2 APPENDIX D: TECHNICAL SUPPORT

World Wide Web Site

Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser:

http://www.3Com.com/

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH, 3Com’s award-winning technical journal, and more.

Ask3Com on CompuServe

Ask3Com is a CompuServe-based service containing patches, software, drivers, and technical articles about all 3Com products, as well as an interactive forum for technical questions. To use Ask3Com, you need a CompuServe account.

To use Ask3Com:

1Log on to CompuServe.

2Enter go threecom

3Press [Return] to see the Ask3Com main menu.

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, seven days a week. Within this service, you may choose to access CardFactsfor adapter information, or NetFactsfor network system product information.

CardFacts provides adapter installation diagrams, configuration drawings, troubleshooting instruction, and technical articles.

Document 9999 provides you with an index of adapter documents.

Page 89
Image 89
IBM 09-0572-000 manual World Wide Web Site, Ask3Com on CompuServe, 3ComFacts Automated Fax Service