IBM 09-0572-000 D Technical Support, On-line Technical Services, 3Com Bulletin Board Service

D TECHNICAL SUPPORT

3Com provides easy access to technical support information through the variety of services described in this appendix.

On-line Technical Services

3Com offers worldwide product support seven days a week,

24 hours a day, through the following on-line systems:

■3Com Bulletin Board Service (3ComBBS)

■World Wide Web Site

■Ask3ComSM on CompuServe

■3ComFactsSM Automated Fax Service

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem seven days a week, 24 hours a day. To reach the service, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country	Baud Rate	Telephone Number
Australia	up to 14400 baud	(61)	(2)		955 2073
France	up to 14400 baud	(33)	(1)		69 86 69 54
Germany	up to 9600 baud	(49)	(89)			627 32 188
	up to 9600 baud	(49)	(89)			627 32 189
Hong Kong	up to 14400 baud	(852)		537 5601
Italy (fee required)	up to 9600 baud	(39)	(2)		273 00680
Japan	up to 14400 baud	(81)	(3)		3345 7266
Singapore	up to 14400 baud	(65)	534 5693
Taiwan	up to 14400 baud	(886)		(2)		377 5838
		(886)		(2)		377 5840
U.K.	up to 14400 baud	(44)	(144) 227 8278
U.S.	up to 14400 baud	(1) (408)				980 8204