TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

• Is the Mute function on?

¼¼Press the

(Mute) button to cancel the Mute

• Is the volume set to minimum?

function.

 

 

 

 

¼¼Adjust the Volume.

 

 

 

 

 

 

The remote control does not work.

 

 

• Are the batteries drained?

¼¼Replace with new batteries.

• Is the distance between the remote control and main

¼¼Move closer to the unit.

unit too far?

 

 

 

 

 

 

 

 

The TV SoundConnect (TV pairing) failed.

 

 

• Does your TV support TV SoundConnect?

¼¼TV SoundConnect is supported by some Samsung

 

TVs released from 2012 on. Check your TV to see if it

 

supports TV SoundConnect.

• Is your TV firmware the latest version?

¼¼Update your TV with the latest firmware.

• Does an error occur when connecting?

¼¼Contact the Samsung Call Centre.

• Reset the TV mode and connect again.

¼¼Press and hold the p button for 5 seconds to reset

 

the TV SoundConnect connection.

 

 

 

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

• Your subwoofer may not be connected to the

¼¼Try to connect your subwoofer again. (See Page 14)

main body of the product.

 

 

 

 

 

The subwoofer drones and vibrates noticeably.

 

• Try to adjust the vibration of your subwoofer.

¼¼Press the WOOFER button on your remote control to

 

adjust the subwoofer's volume level (between SW-12

 

and SW+6. See page 10.) .

 

 

ENG

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Samsung HW-J470/XN manual Troubleshooting, ¼¼Move closer to the unit, Supports TV SoundConnect, TV SoundConnect connection
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HW-J470/EN, HW-J470/XN specifications

The Samsung HW-J470 is a soundbar system that enhances your home entertainment experience with its advanced audio technologies and sleek design. With models available such as HW-J470/XN and HW-J470/EN, this soundbar is designed to meet diverse user preferences while delivering immersive sound quality.

One of the standout features of the HW-J470 is its powerful 3.1 channel audio system. It includes three built-in speakers, a subwoofer, and an integrated amplifier to produce remarkable sound clarity and depth. The system is capable of delivering a total power output of 300 watts, ensuring that you can enjoy rich, dynamic sound across various media types, from movies to music.

Additionally, the HW-J470 comes equipped with various advanced audio technologies, including Dolby Digital and DTS technology. These formats provide an enhanced surround sound experience, immersing listeners in audio as intended by the creators. The soundbar also supports Samsung’s proprietary audio enhancement features, such as Adaptive Sound, which automatically adjusts the audio settings based on the content being played.

Connectivity is another strong aspect of the HW-J470. The soundbar features Bluetooth capability, allowing users to easily stream music from their smartphones or tablets. Moreover, with HDMI ARC, users can connect the soundbar to their TV with a single cable, simplifying setup and reducing clutter. Optical and AUX inputs further enhance connectivity options, accommodating various devices such as DVD players and gaming consoles.

Design-wise, the HW-J470 boasts a modern and minimalist aesthetic that will complement any home decor. Its sleek profile allows it to fit seamlessly into your entertainment setup without overwhelming the space. The soundbar can be wall-mounted or placed on a TV stand, providing flexibility in installation options.

In terms of user experience, the HW-J470 features a remote control for effortless management of settings such as volume, sound modes, and playback options. The built-in LED display provides instant feedback, ensuring users can monitor their adjustments conveniently.

In summary, the Samsung HW-J470 soundbar system is a robust audio solution that delivers high-quality sound, advanced audio technologies, and versatile connectivity options, all in a stylish package. Whether you're a movie buff or a music enthusiast, the HW-J470 enhances your listening experience, making it a valuable addition to any home entertainment setup.
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