Samsung HW-J7500/XN, HW-J7500/EN, HW-J8501/EN, HW-J6502/EN, HW-J6500/EN, HW-J650/EN Troubleshooting

Models: HW-J7510/XE HW-J6500/ZF HW-J8501/ZF

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TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

 

 

The unit will not turn on.

 

●● Is the power cord plugged into the

¼¼Connect the power cord to the outlet.

outlet?

 

 

 

Sound is not produced.

 

●● Is the Mute function on?

¼¼Press the Mute button to cancel the

●● Is the volume set to minimum?

function.

¼¼Adjust the Volume.

 

 

HUB doesn't work properly.

 

●● Is the HUB plugged in?

●● Is the LAN cable connected to the wireless router and the HUB properly?

●● When the Hub is plugged in, do the HUB's front indicators show it's operating properly?

¼¼Plug in the HUB.

¼¼Connect the LAN cable to the ETHERNET SWITCH on the back of the HUB and to your wireless router.

¼¼Reset the HUB.

¼¼If you experience troubles with connecting the HUB and product, try relocating the product so that the product is closer to the wireless router or HUB.

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Samsung HW-J7500/XN, HW-J7500/EN, HW-J8501/EN, HW-J6502/EN, HW-J6500/EN, HW-J650/EN, HW-J651/EN, HW-J6501/EN Troubleshooting