Support menu
|
| Support |
Option |
| Description |
Self Diagnosis | ■ Picture Test | |
| If you think you have a picture problem, perform the picture | |
| test. Check the colour pattern on the screen to see if the | |
| problem still exists. | |
| | Yes: If the test pattern does not appear or there |
|
| is noise in the test pattern, select Yes. Therefore, |
|
| contact Samsung’s call centre for assistance. |
| No: If the test pattern is properly displayed, select | |
|
| No. There may be a problem with your external |
|
| equipment. Please check your connections. If the |
|
| problem still persists, refer to the external device’s |
|
| user manual. |
| ■ Sound Test | |
| If you think you have a sound problem, please perform the | |
| sound test. You can check the sound by playing a | |
| melody sound through the TV. | |
| ‘Does the problem still exist with this sound test?’ appears | |
| on the screen. | |
| | Yes: If during the sound test you can hear sound only |
|
| from one speaker or not at all, select Yes. Therefore, |
| | contact Samsung’s call centre for assistance. |
| No: If you can hear sound from the speakers, select | |
|
| No. There may be a problem with your external |
|
| equipment. Please check your connections. If the |
|
| problem still persists, refer to the external device’s |
|
| user manual. |
| ■ Signal Information (digital channels only) | |
| Unlike analogue channels, which can vary in reception | |
| quality from ‘snowy’ to clear, digital (HDTV) channels have | |
| either perfect reception quality or you will not receive them | |
| at all. So, unlike analogue channels, you cannot fine tune | |
| a digital channel. You can, however, adjust your antenna to | |
| improve the reception of available digital channels. | |
Software Upgrade | Samsung may offer upgrades for the TV’s firmware in the | |
| future. These upgrades can be performed via the TV when | |
| it is connected to the Internet, or by downloading the new | |
| firmware from samsung.com to a USB memory device. | |
| | Current Version is the software already installed in |
| | the TV. |
| Alternative Software (Backup) shows the previous | |
| | version that will be replaced. |
| Software is represented as ‘Year/Month/Day_Version’. | |
|
| The more recent the date, the newer the software |
|
| version. Installing the latest version is recommended. |
| ■ By USB | |
| Insert a USB drive containing the firmware upgrade | |
| downloaded from samsung.com into the TV. Please be | |
| careful to not disconnect the power or remove the USB | |
| drive while upgrades are being applied. The TV will turn | |
| off and turn on automatically after completing the firmware | |
| upgrade. Please check the firmware version after the | |
| upgrades are complete (the new version will have a | |
| higher number than the older version). When software is | |
| upgraded, video and audio settings you have made will | |
| return to their default (factory) settings. We recommend you | |
| write down your settings so that you can easily reset | |
| them after the upgrade. |
Support | Self Diagnosis | ▶ |
| ||
| Software Upgrade |
|
| HD Connection Guide |
|
| Contact Samsung |
|
■If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu.
■The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.
■If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal.
TV Side Panel
USB Drive
Software Upgrade
Current Version | 2009/01/17_000001 |
|
|
|
|
By USB | ▶ | |
By Channel |
|
|
Standby Mode Upgrade | : 45 Min | |
Alternative Software | 2009/01/16_000000 |
|
| UMove EEnter RReturn |
35
English Using the Menus