Support menu

 

 

Support

Option

 

Description

Self Diagnosis

Picture Test

 

If you think you have a picture problem, perform the picture

 

test. Check the colour pattern on the screen to see if the

 

problem still exists.

 

•

Yes: If the test pattern does not appear or there

 

 

is noise in the test pattern, select Yes. Therefore,

 

 

contact Samsung’s call centre for assistance.

 

• No: If the test pattern is properly displayed, select

 

 

No. There may be a problem with your external

 

 

equipment. Please check your connections. If the

 

 

problem still persists, refer to the external device’s

 

 

user manual.

 

Sound Test

 

If you think you have a sound problem, please perform the

 

sound test. You can check the sound by playing a built-in

 

melody sound through the TV.

 

‘Does the problem still exist with this sound test?’ appears

 

on the screen.

 

•

Yes: If during the sound test you can hear sound only

 

 

from one speaker or not at all, select Yes. Therefore,

 

•

contact Samsung’s call centre for assistance.

 

No: If you can hear sound from the speakers, select

 

 

No. There may be a problem with your external

 

 

equipment. Please check your connections. If the

 

 

problem still persists, refer to the external device’s

 

 

user manual.

 

Signal Information (digital channels only)

 

Unlike analogue channels, which can vary in reception

 

quality from ‘snowy’ to clear, digital (HDTV) channels have

 

either perfect reception quality or you will not receive them

 

at all. So, unlike analogue channels, you cannot fine tune

 

a digital channel. You can, however, adjust your antenna to

 

improve the reception of available digital channels.

Software Upgrade

Samsung may offer upgrades for the TV’s firmware in the

 

future. These upgrades can be performed via the TV when

 

it is connected to the Internet, or by downloading the new

 

firmware from samsung.com to a USB memory device.

 

•

Current Version is the software already installed in

 

•

the TV.

 

Alternative Software (Backup) shows the previous

 

•

version that will be replaced.

 

Software is represented as ‘Year/Month/Day_Version’.

 

 

The more recent the date, the newer the software

 

 

version. Installing the latest version is recommended.

 

By USB

 

Insert a USB drive containing the firmware upgrade

 

downloaded from samsung.com into the TV. Please be

 

careful to not disconnect the power or remove the USB

 

drive while upgrades are being applied. The TV will turn

 

off and turn on automatically after completing the firmware

 

upgrade. Please check the firmware version after the

 

upgrades are complete (the new version will have a

 

higher number than the older version). When software is

 

upgraded, video and audio settings you have made will

 

return to their default (factory) settings. We recommend you

 

write down your settings so that you can easily reset

 

them after the upgrade.

Support

Self Diagnosis

 

 

Software Upgrade

 

 

HD Connection Guide

 

 

Contact Samsung

 

If you hear no sound from the TV’s speakers, before performing the sound test, make sure Speaker Select is set to TV speaker in the Sound menu.

The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing the MUTE button.

If the signal strength meter indicates that the signal is weak, physically adjust your antenna to increase the signal strength. Continue to adjust the antenna until you find the best position with the strongest signal.

TV Side Panel

USB Drive

Software Upgrade

Current Version

2009/01/17_000001

 

 

 

 

By USB

By Channel

 

 

Standby Mode Upgrade

: 45 Min

Alternative Software

2009/01/16_000000

 

 

UMove EEnter RReturn

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Samsung LE40B553, LE40B550, LE40B554, LE40B551, LE46B550, LE46B553, LE46B551 Support menu, Self Diagnosis, Software Upgrade