11 Troubleshooting Guide

Screen issue

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension

 

cable, etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the

 

PC and graphics card are set within a range

There are shadows or ghost images left on the

compatible with the product. Then, change the

screen.

screen settings if required by referring to the

 

 

Additional Information on the product menu

 

and the Standard Signal Mode Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Color Temp.

 

settings.

 

 

The colors on the screen have a shadow and

Go to Picture and adjust the Color Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Color Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or

 

adjust the volume

 

(" Connecting and Using a Source Device")

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

11 Troubleshooting Guide 181