11 Troubleshooting Guide
11.1.3 Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off. | Check the cable connection between the |
| product and PC, and ensure the connection is |
| secure. |
| ("2.2 Connecting and Using a PC") |
|
|
Blank spaces are found on all four sides of the | The blank spaces found on the screen have |
screen when an HDMI or | nothing to do with the product. |
connected to the product and PC. | Blank spaces on the screen are caused by the |
| |
| PC or graphics card. To resolve the problem, |
| adjust the screen size in the HDMI or DVI |
| settings for the graphics card. |
| If the graphics card settings menu does not |
| have an option to adjust the screen size, |
| update the graphics card driver to the latest |
| version. |
| (Please contact the graphics card or computer |
| manufacturer for further details about how to |
| adjust the screen settings.) |
|
|
|
|
Screen issue | |
|
|
The power LED is off. The screen will not | Make sure that the power cord is connected. |
switch on. | ("2.2 Connecting and Using a PC") |
| |
|
|
"No Signal" is displayed on the screen | Check that the product is connected correctly |
| with a cable |
| ("2.2 Connecting and Using a PC") |
|
|
| Check that the device connected to the |
| product is powered on. |
|
|
"Not Optimum Mode" is displayed. | This message is displayed when a signal from |
| the graphics card exceeds the product's |
| maximum resolution and frequency. |
|
|
| Refer to the Standard Signal Mode Table and |
| set the maximum resolution and frequency |
| according to the product specifications. |
|
|
The images on the screen look distorted. | Check the cable connection to the product |
| ("2.2 Connecting and Using a PC") |
|
|
11 Troubleshooting Guide 180