Screen issue
| The screen is not clear. The screen is blurry. | Set the resolution and frequency to the recommended level. | ||
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| The screen appears unstable and shaky. | Check that the resolution and frequency of the PC and graphics card are set within a range | ||
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| compatible with the product. Then, change the screen settings if required by referring to the | |
There are shadows or ghost images left on the screen. | |||
Additional Information on the product menu and the Standard Signal Mode Table. | |||
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| The screen is too bright. The screen is too dark. | Adjust Brightness and Contrast. | ||
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| Screen colour is inconsistent. | Go to Picture and adjust the Colour Space Settings settings. | ||
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| White does not really look white. | Go to Picture and adjust the White Balance settings. | ||
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There is no image on the screen and the power LED blinks | The product is in | ||
| every 0.5 to1 second. |
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| Press any key on the keyboard or move the mouse to return to the previous screen. | ||
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| The product will turn off automatically. | If a PC is connected to the product, check the power status of the PC. | ||
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| Make sure the power cable is connected properly to the product and power outlet. | |
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| If the signal from a connected device is not detected, the product automatically turns off | |
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| after10 to 15 minutes. | |
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Picture quality of the product is different from the dealer | Use an HDMI cable to obtain | ||
| shop where it was purchased. |
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Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.
A cell phone within a distance of
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