Samsung LH43DBJPLGC/CH, LH43DBJPLGC/EN, LH43DBJPLGC/UE, LH43DBJPLGC/XV, LH49DBJPLGC/CH, LH49DBJPLGC/EN, LH49DBJPLGC/XV, LH49QMHPLGC/CH, LH49QMHPLGC/EN, LH49QMHPLGC/UE, LH55QHHPLGC/EN, LH55QHHPLGC/XV, LH55QMHPLGC/CH, LH55QMHPLGC/EN, LH55QMHPLGC/NG, LH65QBHPLGC/CH, LH65QBHPLGC/EN, LH65QBHPLGC/XV, LH65QHHPLGC/EN, LH65QMHPLGC/CH, LH65QMHPLGC/EN, LH65QMHPLGC/UE, LH65QMHPLGC/XV, LH75QBHPLGC/CH, LH75QBHPLGC/EN, LH75QBHPLGC/UE Troubleshooting Guide, Specifications, Appendix, Table of contents, Q & A, General, Licence, Customers), Terminology, Preset Timing Modes

Table of contents

Troubleshooting Guide

Requirements Before Contacting Samsung
Customer Service Centre	128
Testing the Product	128
Checking the Resolution and Frequency	128
Check the followings.	129

Q & A	135

Specifications

General	136

Preset Timing Modes	138

Appendix

Responsibility for the Pay Service (Cost to
Customers)	143
Not a product defect	143
A Product damage caused by customer's
fault	143
Others	143

Prevention of Afterimage Burn-in	144
What is afterimage burn-in?	144
Recommended prevention practices	144

Licence	145

Terminology	146

Contents

DBJ (DB43J DB49J) QBH (QB65H QB75H) QHH (QH55H QH65H) QMH (QM49H QM55H QM65H) Table of contents Before Using the Product Preparations Connecting and Using a Source Device Page Page Page Before Using the Product Copyright Safety Precautions Warning Caution Cleaning Storage Electricity and Safety Page Page Operation Page Page Preparations Checking the Components Components Parts Control Panel Parts Description Control menu Power off Buttons Page Page Reverse Side Port Page Page Anti-theftLock To lock an anti-theftlocking device: Remote Control VOL To place batteries in the remote control Tilting Angle and Rotation Ventilation Installation on a Perpendicular Wall Installation on an Indented Wall Installing the Wall Mount Preparing before installing Wall-Mount Installing the Wall Mount Wall Mount Kit Specifications (VESA) Model name VESA screw hole specs (A * B) Standard Screw Quantity in millimetres (inches) Remote Control (RS232C) Cable Connection RS232C Cable Pin LAN Cable Pin No Standard Colour Direct LAN cable (PC to HUB) Cross LAN cable (PC to PC) Connection Control Codes Viewing control state (Get control command) Controlling (Set control command) Command No Power control Volume control Input source control Screen size control Video Wall Mode Control Safety Lock Video Wall On Video Wall User Control 10x10 Video Wall Model 10x10 Video Wall Model : (1 ~100) Connecting and Using a Source Device Before Connecting Pre-connectionCheckpoints Connecting to a PC Connection Using an DP Cable Connection using a DVI cable (Digital type) Page Connecting an External Monitor Connecting to a Video Device Connecting to an Audio System Power cord connection guide Attaching the Network box (Sold separately) Connecting the Network box (Sold separately) MagicInfo Entering MagicInfo mode English Changing the Input source Source Edit Information Web Browser Settings Refresh Interval Zoom Home Page Remote Workspace Using MDC MDC Programme Installation Uninstallation Uninstallation Connecting to MDC Using MDC via RS-232C(serial data communications standards) Using MDC via Ethernet Connection using a direct LAN cable Connection using a cross LAN cable Player feature Player Player No. Description Viewing content When content is running Control buttons on the remote Button Function Available menu File Formats Compatible with Player Network Schedule Multiframe Playback restrictions Sound output restrictions Template files and LFD(.lfd) files Contents File Extension Container Video Codec Frame rate Video Audio Image Power Point PDF WORD Template files LFD Schedule Clone Product MENU Clone Product When a duplicate file is not found on the external storage device When a duplicate file is found on the external storage device ID Settings ID Settings Device ID Device ID Auto Set PC Connection Cable Video Wall Video Wall Video Wall Horizontal x Vertical Screen Position Format Page Page On/Off Timer On/Off Timer On Timer Off Timer Holiday Management Ticker Ticker URL Launcher URL Launcher URL Launcher Settings URL Launcher Settings Approving a connected device from the server Setting the current time Screen Adjustment Page Colour Temperature White Balance 2 Point 20 Point Settings 20 Point Gamma Calibrated value HLG / ST.2084 / BT.1886 Advanced Settings Advanced Settings Contrast Enhancer Medium Black Tone Colour Space Settings Colour Space HDMI UHD Color Motion Lighting HDR+ Mode Picture Options Picture Options Colour Tone Digital Clean View HDMI Black Level HDMI Black Level Film Mode Auto Motion Plus Settings Auto Motion Plus Local Dimming Dynamic Backlight Dynamic Backlight Picture Mode Picture Mode settings Picture Size Settings Picture Size Settings Picture Size ·Fit to screen ·Zoom and Position Reset Picture OnScreen Display Display Orientation Display Orientation Aspect Ratio Onscreen Menu Orientation Screen Protection Screen Protection Auto Protection Time Screen Burn Protection Auto Protection Time Page Page Message Display Message Display Source Info No Signal Message MDC Message Language OnScreen Display LanguageEnglish Reset OnScreen Display Sound Adjustment Sound Mode Sound Sound Mode Standard Balance HDMI Sound Equaliser Sound on Video Call Sound Output Auto Volume Reset Sound Network Open Network Settings Network Type Network Settings (Wired) Connecting to a Wired Network Automatic Open Network Settings (Wired) How to set up automatically Manual Open Network Settings (Wired) Getting the Network Connection Values How to set up manually Network Settings (Wireless) Connecting to a Wireless Network Automatic Network Setup (Wireless) Manual Network Setup (Wireless) Use WPS How to set up using Use WPS Server Network Settings Connect to server MagicInfo Mode Server Access FTP Mode System Accessibility High Contrast Enlarge Start Setup Touch Control Touch Control Admin Menu Lock Touch Control Time Time Clock Set DST Power On Delay Auto Source Switching Auto Source Switching Primary Source Recovery Primary Source All Power Control Power Control Auto Power On PC module power Max. Power Saving Standby Control Network Standby Power Button Eco Solution Energy Saving Mode Eco Sensor Eco Sensor Minimum Backlight Screen Lamp Schedule Screen Lamp Schedule Schedule 1, Schedule Time Lamp Temperature Control External Device Manager External Device Manager Keyboard Manager Device Connection Manager Keyboard Manager Play via Change PIN Security Security Safety Lock On Power On Button Button Lock Mobile Connection Lock Remote Management Network Port USB Port Page Page Page Page Reset System Support Software Update Contact Samsung Update Now Auto update Troubleshooting Guide Testing the Product Checking the Resolution and Frequency Check the followings Installation issue (PC mode) Screen issue Page Sound issue Page Remote control issue Source device issue Other issue Page Question Answer Specifications Page Preset Timing Modes DB43J / DB49J QB65H / QB75H QH55H / QH65H QM49H / QM55H / QM65H Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) Page Page Page Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others Prevention of Afterimage Burn-in What is afterimage burn-in Recommended prevention practices SAMSUNG 20:30 SAMSUNG 21:10 Licence Terminology