Screen issue

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and

 

Sharpness.

 

 

 

Go to System and adjust the Eco Solution settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Centre to resolve the issue.

 

 

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or

 

if the signal is not stable. To resolve the issue, change the PC resolution to the recommended

 

resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

Sound issue

There is no sound.

Check the connection of the audio cable or adjust the volume.

 

 

 

Check the volume.

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.

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