Manuals / Samsung / TV and Video / Professional LFD Displays

Samsung LH65EDCPRBC/EN, LH75EDCPLBC/EN Support, Software Update, Contact Samsung, 124, By USB

Models: LH65EDCPLBC/EN LH65EDCPLBC/NG LH65EDCPRBC/EN LH75EDCPLBC/NG LH75EDCPLBC/EN

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Chapter 09

Support

-- Current Version: This is the software version already installed in the product.

Software Update

MENU m Support Software Update ENTER

The Software Update menu lets you upgrade your product software to the latest version.

――Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.

――When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade.

By USB

To perform a software update from a USB device, contact the customer service centre.

Contact Samsung

MENU m Support Contact Samsung ENTER

View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centers and how to download products and software. ――Contact Samsung and find the product Model Code and Software Version.

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Samsung LH65EDCPRBC/EN, LH75EDCPLBC/EN, LH65EDCPLBC/EN manual Support, Software Update, Contact Samsung, 124, By USB

Contents

LFD Display Table of contents Sound Adjustment Support Before Using the Product CopyrightSafety Precautions CleaningSymbols Power off the product and computerElectricity and Safety StorageInstallation Sloped surface, etc Install the product in a kitchen or near a kitchen counterProduct or cause a fire Operation Output ports, etc Product failure, an electric shock or fire may resultPage Checking the Contents PreparationsChecking the Components ComponentsItems sold separately AA59-00714A Not available in some LocationsParts Panel KeyReverse Side Port DescriptionExternal sensor KIT Buttons DescriptionAttaching the External sensor KIT to the side Assembling the Holder-Wire stand To lock an anti-theft locking deviceRemote Control Adjust the volumePower off the product Enter the password in the OSD menu Mute the soundTo place batteries in the remote control Quickly select frequently used functionsReturn to the previous menu It sets safe lock functionRemote Control Reception Range Adjusting the OSD with the Remote ControlButtonsDescription Tilting Angle and Rotation Installation on a Perpendicular WallVentilation Dimensions Installation on an Indented WallPlane view Model nameInstalling the Wall Mount Kit Installing the Wall MountWall mount on your own Wall Mount Kit Specifications Vesa ED75CRemote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Color Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable FemaleConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlSafety Lock Video Wall Mode ControlFull Natural Video Wall On Set Video Wall On/OffWallOn Same as above Nak Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberBefore Connecting Connecting and Using a Source DevicePre-connection Checkpoints Connecting to a PC Connection using the D-SUB cable Analog typeConnection Using an HDMI-DVI Cable Connection Using an Hdmi CableChanging the Resolution on Windows XP Changing the ResolutionChanging the Resolution on Windows Vista Changing the Resolution on Windows Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p HdmiConnecting to an Audio System Changing the Input source SourceSource Menu m Applications Source List EnterConfiguring Settings for Multi Control Using MDCConfiguring settings for Multi Control MDC Program Installation/Uninstallation UninstallationConnecting to MDC What is MDC?Using MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a cross LAN cableConnection Management User Login Launching the program displays the user login windowAuto Set ID Cloning Command Retry Getting Started with MDC Main Screen Layout Menus Volume AlertScreen Adjustment CustomAdjust the colors for the selected display device Adjust the tint for the selected display deviceAdjust the Hdmi Black Level for the selected display device ColorSize Reduces Mpeg noise to provide improved picture qualityControls the LED backlight to maximize picture clarity You can view details of the selected screen sizeAdvanced features Adjust the screen contrast Adjust the primary color intensityAdjust the colour temperature for a more natural picture Adjust each color red, green, blue darknessSound Adjustment System SetupAdjust the bass for the selected display Adjust the treble for the selected displaySelect the format to display the split screen View the PIP Size of the current displaySelect a PIP input source Channel can be changed if PIP Source is TVGeneral Fan & Temperature Set the product to automatically power onSelect a method to configure the fan speed Configure the fan speedLock the on-screen menus Security OSD DisplayLock the buttons on the display device On Time Set the time to power on the selected display device TimeScreen Burn Protection Start Time Set start time to display screen saver End Time Set end time to display screen saverDevice for an extended period of time Manually adjust the backlight for the selected displayLFDs in the same serial chain Enable or disable Ticker Enter a message to display on the screenTool Settings Security ResetEdit Column Options Edit ColumnMonitor Window Information View the program informationOther Functions Resizing a WindowGroup Management Create groups and manage the list of sets on a group basisDeleting Groups Schedule Management Renaming GroupsCreating Schedules Edit Group window displayed, click RenameSchedule Modification Deleting a ScheduleTo modify a schedule, select the schedule and click Edit To delete a schedule, select the schedule and click DeleteTroubleshooting Guide IssueSolutionRemote control does not work Following message appearsPage Screen Adjustment Picture ModeIf the input source is PC, Hdmipc If the input source is HdmiavInput source Picture Mode Adjustable options Menu m Picture EnterPicture Size Picture SizePicture Size Picture Sizes available by Input SourceResolution Select Available resolutions Off / 1024x768 / 1280x768 / 1360x768Position Picture Size 169Auto Adjustment PC Screen AdjustmentPC Screen Adjustment Fine Position Image ResetMain picture Sub picture PIP SettingsMenu m System PIP Enter Advanced Settings White Balance GammaMotion Lighting Gamma Motion Lighting OffInput source Picture Mode Picture Options Color Temp 10000K Digital Clean View OffHdmi Black Level Normal Film Mode Off Auto Motion Plus Picture OptionsDigital Clean View Color ToneColor Temp Mpeg Noise FilterFilm Mode Auto Motion PlusDynamic Backlight Auto Motion Plus Off Dynamic BacklightReset Picture Reset PicturePicture Off Picture OffSound Adjustment Sound ModeSound Effect Speaker Settings Reset Sound Menu m Sound Sound Mode EnterSpeaker Settings Reset Sound Sound ModeSound Effect Speaker Settings Reset SoundSound Effect Speaker Settings Sound EffectApplications Source List100 Edit NameSystem Menu Language101 SystemTime Eco Solution Screen Burn Protection Ticker Multi Control102 Menu LanguageSleep Timer Time103 Clock SetOn Timer Off Timer104 Holiday ManagementOff Timer On TimerSelected On Timer and Off Timer will not activate 105Eco Solution Auto Power Off106 Energy SavingAvailable Pixel Shift Settings and Optimum Settings Screen Burn Protection107 Pixel ShiftTimer 108Pixel Shift Off Immediate Display Off Side GrayPixel Shift Off Timer 109Immediate Display Side GrayVideo Wall Source AutoSwitch Settings Ticker110 Menu m System Ticker EnterVideo Wall 111Video Wall Format112 VerticalScreen Position Video Wall · Format Full · HorizontalSource AutoSwitch Settings 113Change PIN 114Menu m System Change PIN Enter Change PIN screen will appearGeneral 115Max. Power Saving Game Mode Off Auto Power Safety Lock 116Standby Control Lamp SchedulePower On Adjustment Temperature ControlPower On Adjustment Sec Temperature Control 117Anynet+ HDMI-CEC 118Anynet+ HDMI-CEC Anynet+ HDMI-CECSwitching between Anynet+ Devices 119Auto Turn Off Anynet+ HDMI-CECProblem Possible Solution Troubleshooting for Anynet+120 121 ProblemConnected device is not displayed Reset System Magic Clone122 Magic CloneReset All PC Module PowerSynced Power-On Synced Power-OffSoftware Update SupportContact Samsung 124Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency 125Installation issue PC mode Screen issueNot Optimum Mode is displayed 126Adjust Brightness and Contrast Sound issue127 Source device issue Remote control issue128 129 Question AnswerHow can I change the frequency? MonitorHow do I set powersaving mode? Screen Saver Settings or Bios Setup on the PCSettings or Bios Setup on the PC 130Specifications 131132 PowerSaver PowerSaver Power off133 RatingPreset Timing Modes Resolution134 Vertical Frequency Pixel Clock Sync Polarity KHz MHz135 Contact Samsung World Wide Appendix136 137 138 139 140 141 142 143 144 0685 88 990800 300 211350370Responsibility for the Pay Service Cost to Customers Product damage caused by customers fault145 Not a product defectCorrect Disposal 146Correct disposal of batteries in this product Applicable in countries with separate collection systems147 Optimum Picture Quality and Afterimage Burn-in PreventionOptimum Picture Quality What is afterimage burn-in? Powering Off, Screen Saver and Power Saving ModeSwitch between 2 colors every 30 minutes as shown above 148149 Move and change text every 30 minutes as shown belowLicense 150Terminology 151