Troubleshooting
Troubleshooting
Problem | Cause | Action |
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Smoke comes out | During initial operation, smoke may | This is not a malfunction, |
during preheating. | come from the heating elements | and if you run the oven |
| when you first use the oven. | |
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| Food is on the heating elements. | Let the oven cool and then |
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| remove the food from the |
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| heating elements. |
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There is a burning or | Plastic or non | Use glass cookware suitable |
plastic smell when | cookware is used. | for high temperatures. |
using the oven. |
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There is a bad smell | Food residue or plastic has melted | Use the steam function and |
coming from inside the | and stuck to the interior. | then wipe with a dry cloth. |
oven. |
| You can put a lemon slice |
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| inside and run the oven to |
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| remove the odour more |
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| quickly. |
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The oven does not | The oven door is frequently opened | Do not frequently open |
cook properly. | during cooking. | the door unless you are |
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| cooking things that need |
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| to be turned. If you open |
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| the door often, the interior |
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| temperature will be lowered |
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| and this may affect the |
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| results of your cooking. |
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| The oven controls are not correctly | Correctly set the oven |
| set. | controls and try again. |
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| The grill or other accessories are not | Correctly insert the |
| correctly inserted. | accessories. |
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| The wrong type or size of cookware | Reset the oven controls or |
| is used. | use suitable cookware with |
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| flat bottoms. |
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NOTE
If the above guidelines do not enable you to | Please have the following information read; |
solve the problem, then contact your local | • The model and serial numbers, normally |
SAMSUNG customer service centre. | printed on the rear of the oven |
| • Your warranty details |
| • A clear description of the problem |
| Then contact your local dealer or SAMSUNG |
| aftersales service. |
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