Samsung RFG299AA Troubleshooting

Troubleshooting _51

PRoBLEM soLution

When the Display function do not

work.

Check to see if the child lock function is set. If so, set it off.

If the child lock function is not set, push the Reset groove with sharp tool and make it

initialize. (User’s information is not removed.)

There is nothing on the “Portable

Memory Device” screen even after

inserting a memory card.

Check to see if images are saved in your memory card (SD/SDHC/MMC/HS MMC).

If there are no images saved, no images will appear.

If no images appear even though images are loaded on the card, make sure the ﬁles

are “.jpg”. Only “.jpg” ﬁles are compatible with this screen.

Depending on the card type, it may take up to 5 seconds for the images to load.

LCD Screen is off frequently. The LCD Backlight Off function is used to reduce the refrigerator power

consumption.

The Portable Memory Device screen will turn off after the set screen saver time or if

there is no user operation for 20 minutes, With other functions, the screen will turn off

after the set screen saver time or if there is no user operation for 1 minute.

Afterimage appears on the screen.

Border line appears on the screen.

If stationary images, images of the same size or images with black bars on the top or

sides are displayed for an extended time, screen burn may occur. To avoid this, display

images with varied sizes.

The warranty does not cover screen burn issues.

Input point in the Touch Screen is

not functioning correctly. Perform the touch point calibration (see page 22).

03 tRouBLEsHootinG

Troubleshooting

Contents

Main Features of your new Refrigerator KEy FEAtuREs oF youR nEw REFRiGERAtoR Safety Information sAFEty inFoRMAtion What the icons and signs in this user manual mean : sEVERE wARninG siGns Do not plug several appliances into the same power receptacle. Safety Information CAution siGns Safety Information Contents SETTINGUPYOUR FRENCHDOORREFRIGERATOR OPERATINGYOURSAMSUNG FRENCHDOORREFRIGERATOR TROUBLESHOOTING WARRANTY GEttinG READy to instALL tHE REFRiGERAtoR Disassemble the Refrigerator doors REMoVinG tHE REFRiGERAtoR DooRs tools you will need sEttinG uP tHE REFRiGERAtoR Page DisAssEMBLE tHE FREEzER DRAwER Assemble the Refrigerator doors Page AssEMBLE tHE FREEzER DRAwER ADJustinG tHE DooRs when the Left door is lower than the Right door. when the Left door is higher than the Right door. MAKinG MinoR ADJustMEnts BEtwEEn DooRs ADJustinG tHE FREEzER DRAwER LEVEL CHECKinG tHE wAtER DisPEnsER LinE Connecting to the water supply line instALLinG tHE wAtER LinE Connecting the water line to the Refrigerator. installing the water lter. Removing any residual matter inside the water supply line after installing the water lter. Operating your SAMSUNG French Door Refrigerator DiGitAL PAnEL ViEw oF PAnEL Plug in. How to set the time. How to calibrate the touch point. slide show. How to use the slide show. Home. 2. Press the [Lighting] button to turn off the Dispenser lamp. 1. Press the [Lighting] button to have the Dispenser lamp stay on. How to use the Home mode. 1. Choose the [Home] button. 2. Choose the desired function. Dispenser selection. How to set the ice type or water. waterice type How to set the ice off. Child Lock. How to set the Child Lock/unlock. Cooling off. How to use the cooling off. Page temp. Control. How to change the freezer and fridge temperature. FridgeFreezer Page water Filter. How to replace the water lter. Water Filter Status Good Order Replace ordering a Replacement water Filter Photo Album. How to upload the images. Page How to delete the images. How to set the slide show. nutrition Facts. How to use the nutrition facts. settings. How to set the Energy saver off. Conversions. How to use the conversions. Page How to set the screen saver. Page Page Operating your SAMSUNG French Door Refrigerator wherever it appears PARts AnD FEAtuREs Use this page to become more familiar with the parts and features of the Refrigerator. Operating _43 stoRinG FooD in tHE REFRiGERAtoR stoRinG FooD in tHE FREEzER DRAwER usinG tHE CooL sELECt PAntRy selection Button temp REMoVinG tHE REFRiGERAtoR ACCEssoRiEs 2. tempered Glass shelves 1. Door Bins & Dairy Compartment 3. Vegetable & Fruit Drawers 4. Cool select Pantry usinG tHE tiLtinG PoCKEt usinG tHE DooRs REMoVinG tHE FREEzER ACCEssoRiEs 1. tilting Pocket 3. Freezer Drawer Bin 2. Auto Pull out Drawer Cleaning the interior CLEAninG tHE REFRiGERAtoR CHAnGinG tHE intERioR LiGHts Changing the interior Light in the Refrigerator Changing the interior Light in the Freezer Drawer Troubleshooting PRoBLEM soLution Troubleshooting PRoBLEM soLution Warranty sAMsunG REFRiGERAtoR (28.5 CuBiC FEEt AnD LARGER CAPACity) LIMITED WARRANTY TO ORIGINAL PURCHASER Page Page Page QUESTIONS OR COMMENTS? Code No. DA68-01737C REV(0.0)