Troubleshooting

Troubleshooting

Problem

Action

 

 

 

• Check that the power plug is properly connected.

 

• Is the temperature control on the display panel set to the

 

correct temperature? Try setting it to a lower temperature.

 

• Is the refrigerator in direct sunlight or located too near a

 

heat source?

 

If so, it may not be able to cool sufficiently. Install it in a

The refrigerator

location that is out of direct sunlight and not near a heat

does not work at all

source.

or it does not chill

• Is the back of the refrigerator too close to the wall,

sufficiently.

preventing proper ventilation?

 

If so, it may not be able to cool sufficientlyl. Keep it an

 

appropriate distance from the wall.

 

• Is there too much food inside so that the food is blocking

 

the outlet vent?

 

To keep the refrigerator at a suitable temperature, do not fill

 

the refrigerator with too much food.

 

 

 

• Is the temperature control on the display panel set to the

 

correct temperature? Try setting it to a warmer temperature.

The food in the fridge

• Is the temperature in the room very low?

• Did you store the food with a high water content in the

is frozen.

coldest part of the fridge? Try moving those items into the

 

 

body of the fridge instead of keeping them in the CoolSelect

 

Zone™ drawer.

 

 

 

• Check that the refrigerator is level and stable.

 

• Is the back of the refrigerator too close to the wall and

 

therefore keeping air from circulating?

You hear unusual

• Was anything dropped behind or under the refrigerator?

noises or sounds.

• A “ticking” sound is heard from inside the refrigerator.

 

This is normal and occurs because various accessories are

 

contracting or expanding in relation to the temperature of

 

the refrigerator interior.

 

 

The front corners of

• Some heat is normal as anti-condensators are installed

in the front corners of the refrigerator to prevent

the appliance are hot

condensation.

and condensation is

• Is the refrigerator door ajar? Condensation can occur when

occurring.

you leave the door open for a long time.

 

 

 

50  English

DA68-03176L-01.indb 50

2015. 4. 1.

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Samsung RH56J6917SL/EF manual Troubleshooting