Troubleshooting and Repair
Table 6-5 (b) Quick Troubleshooting
Problem or Symptoms |
| Corrective Actions |
System halts during boot | 1. | Check condition of selected |
sequence |
| or hard disk) for bad boot track or incorrect OS files. |
| 2. | Try booting from a new bootable diskette and recopy |
|
| or repartition hard disk. |
| 3. | Check for any BIOS error messages on the display. |
| 4. | Replace main board. |
|
|
|
I/O processing malfunctions | 1. | Check the connections of all internal devices. |
| 2. | Replace main board. |
|
|
|
Diskette drive does not work | 1. | Check if FDD option is DISABLED under BIOS Setup |
|
| program. |
| 2. | Check if floppy drive cable is connected properly. |
| 3. | Check diskette type if correct and not faulty. |
| 4. | Replace diskette drive. |
| 5. | Replace main board. |
Hard disk drive malfunction | 1. | Check if hard disk drive is set properly on BIOS |
|
| SETUP. |
| 2. | Check cables and connections. |
| 3. | Check if disk drive is good. Replace the drive. |
| 4. | Replace the main board. |
|
|
|
1. | Check if drive is set properly on BIOS Setup. | |
| 2. | Check if device driver is installed properly. Do not use |
|
| other |
| 3. | Check cables and connections. |
| 4. | Replace drive or main board. |
Memory malfunction | 1. | Check if the memory module is inserted properly. Try |
|
| to insert it also to the other slot. |
| 2. | Replace the memory module. |
| 3. | Replace the main board. |
External keyboard or PS/2 | 1. | Check if keyboard or mouse is connected properly. |
mouse doesn’t work |
| Check PS/2 |
|
| system first before plugging in the device. |
| 2. | Check PS/2 mouse driver if it is installed properly. |
| 3. | Replace the keyboard or mouse. |
| 4. | Replace the main board. |
PCMCIA card does not work | 1. | Check if the PCMCIA card is inserted properly and all |
|
| cables and connections are set. |
| 2. | Check the PCMCIA card driver installation for any IRQ |
|
| or IO address conflict. Try to disable the COM2 port |
|
| (SIR) inside the BIOS Setup menu to free up unused |
|
| IRQ. |
| 3. | If PC card is not detected, insert it to the other |
|
| PCMCIA slot. Otherwise, replace PC card. |
| 4. | Contact the PC card manufacturer for support. |
| 5. | Replace the main board. |
FIC A360 Service Manual |
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