Troubleshooting and Repair, FIC A360 Service Manual, 6-11

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Contents

A360 Model Reference and Service Manual FIC A360 Intel FC-PGA Pentium-III /Celeron Notebooks Copyright 2001 FIC, Inc ALL RIGHTS RESERVED - Printed in Taiwan Legal NoticeHow to Contact FIC Portable Computing Group F I C A 3 6 0 M O D E L Reference and Service ManualJuly 2001, Volume Intended Audience ContentsPreface Preface Chapter 1 Outline of the A360 Table of ContentsChapter 2 Installation and Upgrade Table of Contents Chapter 3 Software Functional Overview 3.3.16 Intel PIIX4M GPO Signal 3.3.17 PMU07 GPIO Signal Chapter 4 Hardware Functional Overview Chapter 5 Maintenance & Disassembly Chapter 6 Troubleshooting and Repair Appendix A Notebook Specification Appendix C FRU Parts Listing Appendix B Pin Assignments Outline of the A360 1.2 Feature Highlights1.1 Introduction Chapter1 DVD-ROM Outline of the A360CD-ROM CD-RW LED Indicator Power SystemPower Management Audio DJ OZ168 1.3 System ConfigurationBlueTooth Color LCD Display Panel 1.4 Quick Tour of the Notebook1.4.1 Inside the Notebook Easy Buttons Power Button Glide Pad Pointing Device Power Status LED Indicator Status LED Panel Keyboard Panel o /q Handler Hot KeyFunction Fn + F12 1.4.2 Front Side of the Notebook Lock On / Off SwitchCover Switch Woofer Audio-DJ Display BlueTooth LED1.4.3 The Right Side of the Notebook Forward Button Headphone Jack Thumb-Wheel Volume ControlIR Port Microphone Jack Air Inhalant 1.4.4 The Left Side of the NotebookPS/2 Port Locking Device Keyhole Printer Port LPT1 AC Power Port1.4.5 The Rear Side of the Notebook TV-Out Port Modem Port Series Port COMLAN Port IEEE1394 Port 1.4.6 The Under Side of the Notebook Battery Release LatchBattery Bay Tilt Foot Left and Right 1.5.2 Battery Pack 1.5 Notebook Accessories and System Options1.5.1 AC Adapter and Power Cord 1.5.3 Internal Modem Module 1.5.8 Blue Tooth Module 1.6 System BIOS SETUP Program1.5.7 Audio-DJ Boot 1.6.1 Using the Main MenuFigure 1-13 BIOS Setup Main Menu Advanced 1.44/1.25MB 3½” Auto Internal HDD Sub-MenuInternal HDD/CD-ROM Sub-Menu − /+ PhoenixBIOS Setup 1.6.2 Using the Advanced MenuFigure 1-15 BIOS Setup Advanced Menu Enabled „ Silent Boot - Select boot screen during POST „ LCD Panel View Expansion Disabled / Enabled 1.6.3 Using the Security Menu 1.6.4 Using the Boot Menu Figure 1-18 BIOS Setup Boot Menu 1.6.5 How to Exit the Setup Program 2.1 Overview Installation and UpgradeChapter 2.2 Notebook Drivers and Utilities Installing Windows 98 / Me from CD-ROM / DVD-ROM Installation and Upgrade2.2.2 Installing Windows 98 / Me / 2000 from CD / DVD ROM Installing Windows 2000 from CD-ROM / DVD-ROM Installing VGA Driver for Windows Me 2.2.3 Installing the VGA Device DriverInstalling VGA Driver for Windows 5. Select Search for a suitable driver for my device, and click Next Installing Audio Driver for Windows Me 2.2.4 Installing the Audio Device DriverInstalling Audio Driver for Windows 2.2.7 Installing Twister Driver 2.2.5 Installing Touch Pad Driver2.2.6 Installing PCMCIA Driver Installing Touch Pad Driver for Windows 98 / Me Cable 2.2.8 Installing Internal Modem Device DriverInstalling Internal Modem for Windows 98 / Me Installing Internal LAN for Windows Me 2.2.9 Installing Internal LAN Device DriverInstalling Internal LAN for Windows 3. Select Specify the location of the driver, and click Next 2.2.10 Installing Internal Modem and LAN Combo Device Driver Installing Modem Driver of Combo Device for Windows 98 / Me Installing LAN Driver of Combo Device for Windows Installing LAN Driver of Combo Device for Windows Me 2.2.13 Enabling DMA Channel for Best Performance 2.2.11 Installing Easy Button Driver2.2.12 Installing EzMail Driver Installing Easy Button driver for Windows 98 / Me Enabling DMA channel for Windows Æ System Æ Hardware Æ Device Manager Password Override CMOS / RTC Data Jumper Setting 2.3 System Upgrades2.3.1 Jumper Settings Keyboard Type Select How to Access the CPU Socket 2.3.2 CPU Upgrade ProcedureKeyboard Cover Bend Up Figure 2-5 Remove heat sink plate screwsCPU Protective Tooling Remove CPU 2.3.3 Memory Upgrade Procedure Using the Memory Slot inside the Memory Compartment Figure 2-9 Remove Palm Reset 2.3.4 Hard Disk Upgrade Procedure30 degrees Figure 2-8 Insert Memory Module 7. Place back the palm rest and secure those screws 2.3.5 System BIOS Upgrade Procedure BIOS Version 1.0A-0004-3430 Software Functional Overview 3.2 Summary of the BIOS Specification3.1 Overview Software Functional Overview 3.3.2 System Memory 3.3 Subsystem Software Functions3.3.1 Key Chipset Summary Expansion SO-DIMM Supported Video Mode 3.3.3 VideoPixel Resolution Panel Type Initialization Refresh Rates In VESA ModeMemory Model Minimum LCD Panel ID pin Definition VT82C686B GPI PinsPanel TypeInitialization Panel Type 3.3.6 Super I/O 3.3.4 Enhanced IDE3.3.5 Audio 3.3.7 PCMCIA IDE accessing LED 3.3.8 LED IndicatorIndicator FDD accessing LED Hot Key 3.3.9 Hot Keys Definition3.3.9-1 Port Replicator Function Connect 3.3.10 Plug & PlayDevice Resources IDSEL Pin 3.3.11 PCI Device3-11 Function BIOS Need to Initialization 3.3.12 SMBus Devices3.3.13 Resource Allocation SMBus Device Memory Map ISA DMAMapDMA Channel Address Range Pin Name 3.3.14 GPIO Pin AssignmentVT82C686BGPI pinassignment Function Name 3.3.15 VT82C686B GPO pin assignment 3-15 Function 3.3.16 PMU07 GPIO pin assignment3.3.17 M38867 GPIO pin assignment Connected 3.4.1 General Requirements 3.4 Power Management3.4.2 System Power Plane Power Global System State Definitions 3.5 ACPI3.5.1 General Requirements G0/S0 - Working S1 Sleeping State 3.5.2 System Power PlaneSleeping State Definitions S2 Sleeping State G0/S0 - Working 3.5.4 Device Power State Definitions3.5.3 Global System State Definitions G1 - Sleeping 3.5.5 Sleeping State Definitions S1 Sleeping State S4 Sleeping State STD mode S2 Sleeping StateS3 Sleeping State STR mode S5 Soft Off State S1 Sleeping S2 Sleeping 3.5.6 Power Management Mode Transition Flow Chart3.5.7 Power States transition event G2 S5 3.5.10 Device Power Control Methodology 3.5.8 Lid Switch3.5.9 Power Button and Internet / Mail Button Power States Device Power control Methodology During S2 Mode Power Down Controlled Device Power Control Methodology During S1 Mode VT82C686B 3.5.11 Expanding Event Through the Embedded ControllerEC PMU07 SCI Source and GPE Event from PMU07 3.5.12 Thermal Control Control Method Battery Subsystem Dynamically Changing Cooling Temperatures Resetting Cooling Temperatures from the User InterfaceActive, Passive, and Critical Policies Resetting Cooling Temperatures to Implement Hysteresis SCI Events 3.5.13 Hardware Thermal Events3.5.14 Active Cooling Strength 3.5.15 Passive Cooling Equation 3.5.16 Critical Shutdown Figure 3-5 Other Thermal Control 3.5.17 Other Implementation Of Thermal Controllable Devices3.5.18 Thermal Control Methods Software Functional Overview Software Functional Overview 3.6.1 Battery Sub-system 3.6 Battery Management3.5.19 AC Adapters and Power Source Objects 3.6.2 Battery Low Warning 3.7.1 The System EC RAM with PMU07 3.7 PMU073.6.4 AC Adapter 3-38 3-39 3.7.2 PMU07 EC RAM Listupdates the data periodically, or PMU detects the status change The register type is word Same as 1 st Battery CMBatt Data 3-41 data 3-42STSX STSX  STSX AND Written This register’s response time is 150usec max 3-43Should be Logic edge 3-45 3-46 3.8.1 Security 3.9 CMOS Setup Utility3.8 Miscellaneous 4.1 Overview Hardware Functional Overview Chapter4 Intel 4.2 System Hardware Block DiagramHardware Functional Overview DCIN 4.4 System Processor CPU 4.4.1 Intel Pentium-III Features4.3 Chipset Summary 4.4.2 Intel Celeron Features Define Integrated Solutions for Value PC Mobile Designs 4.5.1 VIA TWISTER Features4.5 System Core Logic High Performance CPU Interface Integrated Savage4 2D/3D/Video Accelerator 3D Rendering FeaturesAdvanced System Power Management Support Motion Video Architecture PCI to ISA Bridge 4.5.2 VT82C686B FeaturesInter-operable with VIA and other Host-to-PCI Bridges UltraDMA-33 / 66 / 100 Master Mode PCI EIDE Controller System Management Bus Interface Sophisticated PC99-Compatible Mobile Power ManagementUniversal Serial Bus Controller 4.8 System Memory 4.6 Clock Frequency Generator4.7 Cache Memory Plug and Play Controller 4.8.1 System Memory 4.9 System BIOS4.10 Video Subsystem 4.8.2 Video Memory CARDBUS CONTROLLERS 4.11 PCMCIA Controller4.10.2 Video Clock Supports 2 PCMCIA 2.1 and JEIDA 4.2 R2 cards or 2 CardBus cards 4.12 Audio Subsystem 4.13 Keyboard and Pointing Device 4.15.2 Internal Battery Pack 4.15 Power Subsystem4.15.1 AC Power Adapter 4.14 Disk Drives Subsystem 4.15.4 LCD Inverter Board Assembly 4.15.3 DC-DC Module of Motherboard 4.16 Micro-P Subsystem PMU-07 5.2.1 Cleaning the Computer Maintenance & Disassembly5.2 Preventive Maintenance 5.1 Introduction 5.2.4 Maintaining the Hard Disk Drive Maintenance & Disassembly5.2.5 Handling the Computer Battery Packs 5.3 Required Tools and Equipment 5.4 Notebook Field-Replaceable Parts and Assemblies LCD Power Inverter Board 5.4.1 Cover-Display LCD assembly5.4.2 System Unit Assembly Glidepad Touch Pad Module Assembly CD-ROM / DVD-ROM / CD-RW Drive Assembly Keyboard Cover AssemblyBattery Pack Floppy Disk Drive Assembly 5.5.2 Removing the Keyboard 5.5 Parts Removal and Replacement Procedures5.5.1 Removing the Battery Pack System Base Unit Case 5.5.3 Removing the Palm Rest and Glide Pad Glidepad module Palm-rest panel/cover Connectors5.5.4 Removing the Internal Hard Disk Drive Two screws of LCD panel connector 5.5.5 Removing the LCD Panel 5.5.6 Removing the Heat Sink Plate Six Screws Hinges Figure 5-12 Remove CPU 5.5.7 Removing the CPU5.5.8 Removing the CD-ROM Module Push and slide CD-ROM 5.5.9 Removing the Top Cover and System CoverTen Screws Internal 5.5.10 Removing the Internal SpeakersTwo Hex Bolts Screws Speaker 5.5.11 Removing the FDD Module Screws Six Hex bolts at Rear Side of Notebook Hex bolts Lid Switch Screws5.5.12 Removing / Replacing the Motherboard 6.1 Introduction Troubleshooting & Repair6.2 System BIOS Related Problems 6.1.1 Helpful Starters Table 6-1a Troubleshooting and RepairPOST Error Messages Table 6-1b value , read hex-value Explanation of test terms for beep code table 6.2.2 Informational Messages6.2.3 Beep Codes Beep codes for system board errors Table 6-3 a BIOS Beep Codes Table 6-3 b BIOS Beep Codes Table 6-3 c BIOS Beep Codes Table 6-3 d BIOS Beep Codes interrupt at address . Type 6.2.4 Run-time Error MessagesBIOS Run-time Error Messages 6.3 Quick Troubleshooting Table 6-5 a Quick Troubleshooting Table 6-5 b Quick Troubleshooting 6-11 Table 6-5 c Quick Troubleshooting 6-13 6.4 Component-Level Troubleshooting6.4.1 General Overview Starting Check 6.4.2 Starting Check6.4.3 Memory Interface Check Figure 6-2 Memory Interface Check 6-15 6.4.4 CRT Interface Check6.4.5 FDD Interface Check Figure 6-5 HDD Interface Check 6.4.6 HDD Interface Check6.4.7 Internal Keyboard Check Figure 6-6 Internal Keyboard Check 6-17 6.4.8 Glidepad Interface Check6.4.9 CD-ROM Interface Check Figure 6-9 Charger Board Interface Check 6.4.10 Charger Board Interface Check6.4.11 Serial Port Interface Check Figure 6-10 Serial Port Interface Check 6-19 6.4.12 External Keyboard Check6.4.13 PS/2 Mouse Interface Check Figure 6-13 Printer Port Interface Check 6.4.14 Printer Port Interface Check6.4.15 Audio Port Interface Check Figure 6-14 Audio Port Interface Check 6-21 6.4.16 PCMCIA Interface Check6.4.17 USB Port Interface Check Figure 6-17 DC-DC Power Check 6.4.18 DC-DC Power Check6.4.19 LCD Panel Interface Check Figure 6-18 LCD Panel Interface Check Figure 6-19 Suspend Function Check 6.4.20 Suspend Function Check6-23 6.4.21 LED Indicator Function Check Figure 6-20 Suspend Function Check 6-25 6.4.22 Cover Switch Function Check6.4.23 Internal Modem or LAN Port Check Figure 6-23 Internal Combo Modem / LAN Port Check 6.4.24 Internal Combo Modem / LAN Port Check6.4.25 SIR Interface Check Figure 6-24 SIR Interface Check 6-27 6.4.26 IEEE1394 Interface Check6.4.27 TV-Out Interface Check ppendix Notebook SpecificationA.1 System Specification MICRO PROCESSOR VIDEO SUBSYSTEM Notebook SpecificationBIOS ROM I/O SUBSYSTEM SOUND SUBSYSTEM POWER MANAGEMENT UNIT PMUSTATUS LED INDICATORS POINTING DEVICE SUBSYSTEM 12.1” SVGA TFT LCD HANNSTAR A.2 Display SpecificationHOT-KEY DEFINITION 12.1” SVGA TFT LCD ADI 14.1” XGA TFT LCD CPT 13.3” XGA TFT LCD UNIPAC14.1” XGA TFT LCD HANNSTAR NEC FD-2238T-220 A.3 Floppy Disk Drive SpecificationCITIZEN X1DE-32R MKE CR-177-DPK A.4 CD-ROM Drive SpecificationQSI SCR-242 CAA8 MKE SR-8175-CPK A.5 DVD-ROM Drive SpecificationA.6 CD-RW Drive Specification QSI SDR-081 EFAA Internal Modem Specification Keyboard SpecificationTouch Pad Specification AC POWER ADAPTER LITEON A.10 Internal LAN SpecificationA.11 Power Supply A-10 NICKEL-METAL HYDRIDE NI-MH BATTERY PACK A.12 Inverter SpecificationA.13 DC/DC Specification LITHIUM ION LI-ION BATTERY PACK A.15 Mechanical Specification A.14 Charger SpecificationA.16 Environmental Requirements LITHIUM ION LI-ION BATTERY PACK AppendixB CRT VGA ConnectorPin Assignments FIC A550 Service Manual Pin Assignments B.2 Serial Port ConnectorB.3 Parallel Port Connector A low on this input from the printer indicates that there This high active output from the printer indicates that itBit 4 of the printer status register read the SLCT input B.6 CD-ROM IDE Connector B.4 PS/2 Mouse / Ext. Keyboard Mini-DIN ConnectorB.5 USB Connector Following is the pin assignment of the PS/2 connector The pin assignment of the DC-IN connector is as follows B.8 LCD Connector Pin AssignmentB.7 DC-IN Jack Pin Assignment The pin assignment of the LCD connector is as follows The pin assignment for the FDD connector is as follows B.9 FDD ConnectorB.10 HDD Pin Assignment The pin assignment of the internal HDD is as follows The pin assignment of the internal keyboard connector is as follows B.11 Internal Keyboard FPC ConnectorB.12 Battery Connector The pin assignment for the battery connector is as follows SPDIF & Headphone Jack B.14 Internal Microphone ConnectorB.13 Audio Jack Line-In Jack FIC Part Number FRU Parts ListingAppendixC FRU Parts Listing FIC A460Series Service Manual FRU Parts Listing FIC Part Number FRU Parts Listing FIC Part Number

FIC Troubleshooting and Repair, FIC A360 Service Manual, 6-11, 5 b Quick Troubleshooting

Models: A360