FIC Troubleshooting and Repair, FIC A360 Service Manual, 6-11, 5 b Quick Troubleshooting

Troubleshooting and Repair

Table 6-5 (b) Quick Troubleshooting

Problem or Symptoms		Corrective Actions
System halts during boot	1.	Check condition of selected boot-load device (diskette
sequence		or hard disk) for bad boot track or incorrect OS files.
	2.	Try booting from a new bootable diskette and recopy
		or repartition hard disk.
	3.	Check for any BIOS error messages on the display.
	4.	Replace main board.
I/O processing malfunctions	1.	Check the connections of all internal devices.
	2.	Replace main board.
Diskette drive does not work	1.	Check if FDD option is DISABLED under BIOS Setup
		program.
	2.	Check if floppy drive cable is connected properly.
	3.	Check diskette type if correct and not faulty.
	4.	Replace diskette drive.
	5.	Replace main board.
Hard disk drive malfunction	1.	Check if hard disk drive is set properly on BIOS
		SETUP.
	2.	Check cables and connections.
	3.	Check if disk drive is good. Replace the drive.
	4.	Replace the main board.
CD-ROM drive malfunction	1.	Check if drive is set properly on BIOS Setup.
	2.	Check if device driver is installed properly. Do not use
		other CD-ROM driver.
	3.	Check cables and connections.
	4.	Replace drive or main board.
Memory malfunction	1.	Check if the memory module is inserted properly. Try
		to insert it also to the other slot.
	2.	Replace the memory module.
	3.	Replace the main board.
External keyboard or PS/2	1.	Check if keyboard or mouse is connected properly.
mouse doesn’t work		Check PS/2 Y-cable if it is being used. Power off
		system first before plugging in the device.
	2.	Check PS/2 mouse driver if it is installed properly.
	3.	Replace the keyboard or mouse.
	4.	Replace the main board.
PCMCIA card does not work	1.	Check if the PCMCIA card is inserted properly and all
		cables and connections are set.
	2.	Check the PCMCIA card driver installation for any IRQ
		or IO address conflict. Try to disable the COM2 port
		(SIR) inside the BIOS Setup menu to free up unused
		IRQ.
	3.	If PC card is not detected, insert it to the other
		PCMCIA slot. Otherwise, replace PC card.
	4.	Contact the PC card manufacturer for support.
	5.	Replace the main board.

FIC A360 Service Manual 6-11