Troubleshooting and Repair
6.3Quick Troubleshooting
This section summarizes problems that may develop during system operation and lists suggested corrective actions to isolate problem properly.
Table 6-5 (a) Quick Troubleshooting
Problem or Symptoms |
| Corrective Actions |
No power (Power LED not on) | 1. | Check that the AC adapter is plugged into the |
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| connector of the notebook. Also, that the AC adapter is |
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| plugged into a properly grounded AC power outlet. |
| 2. | If using the battery as main power source, check if the |
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| battery pack is of the right type, charged and is inserted |
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| correctly. |
| 3. | Check the internal Battery board of the notebook if it is |
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| inserted into the main board connector properly. |
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| Otherwise, replace the Battery board. |
Power LED is on but no display | 1. | Press power button for 4 seconds to reset hardware |
and system does not turn on |
| settings. Check if Power LED turns off. |
| 2. | Check memory module if it is inserted properly. Try to |
|
| check also the module on the internal slot. |
| 3. | Reset CMOS RTC. |
| 4. | Replace memory module, CPU module, or Battery |
|
| board. |
Display on the LCD is | 1. | Adjust the brightness display controls. |
unreadable | 2. | Check if installed VGA driver is correct and resolution is |
| ||
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| set according to LCD size and type. |
| 3. | Check if the LCD cables are inserted properly. Check |
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| also connections inside the LCD panel. |
| 4. | Check LCD inverter board inside LCD panel if faulty. |
| 5. | Check the North Bridge chip on the main board if there is |
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| any cold or loosed soldering. |
| 6. | Replace the main board. |
LCD screen does not show | 1. | Check the LED Status Bar if Power Saving mode is |
display |
| activated. Press any key or press the power button to |
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| resume operation and display. |
| 2. | Check if the display output is switched to the external |
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| monitor. |
| 3. | Check if there is power. |
| 4. | Check if LCD cables are disconnected or loosed. |
| 5. | Replace LCD Inverter board found inside the LCD Panel. |
Battery Power does not last or | 1. | Make sure that the power management options under |
does not read properly under |
| OS Setup are enabled and set properly. |
Win98 / Win Me | 2. | Recharge the battery pack for at 3 least hours before |
| ||
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| using again. |
| 3. | Discharge and recharge the battery twice (Battery Low- |
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| Low Suspend Off) to allow more accurate reading of |
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| battery meter under Windows 98 or Windows Me. |
| 4. | Replace the battery pack. |
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FIC A360 Service Manual |