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FIC A360 service manual Starting Check, Memory Interface Check, Troubleshooting and Repair

Models: A360

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Troubleshooting and Repair

6.4.2Starting Check

Figure 6-1

Starting Check

6.4.3Memory Interface Check

Figure 6-2 Memory Interface Check

6-14	FIC A360 Service Manual

Page 149

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FIC A360 service manual Starting Check, Troubleshooting and Repair, 2 Memory Interface Check

Contents

FIC A360 Intel FC-PGA Pentium-III /Celeron Notebooks A360 Model Reference and Service ManualCopyright 2001 FIC, Inc ALL RIGHTS RESERVED - Printed in Taiwan Legal NoticeHow to Contact FIC Portable Computing Group F I C A 3 6 0 M O D E L Reference and Service ManualJuly 2001, Volume Intended Audience ContentsPreface Preface Chapter 1 Outline of the A360 Table of ContentsChapter 2 Installation and Upgrade Chapter 3 Software Functional Overview Table of Contents3.3.16 Intel PIIX4M GPO Signal 3.3.17 PMU07 GPIO Signal Table of ContentsTable of Contents Chapter 4 Hardware Functional OverviewTable of Contents Chapter 5 Maintenance & DisassemblyChapter 6 Troubleshooting and Repair Table of Contents Appendix A Notebook SpecificationTable of Contents Appendix C FRU Parts ListingAppendix B Pin Assignments 1.1 Introduction 1.2 Feature HighlightsOutline of the A360 Chapter1CD-ROM Outline of the A360DVD-ROM CD-RWPower System FeaturesPower LED IndicatorBlueTooth 1.3 System ConfigurationOutline of the A360 Audio DJ OZ168Outline of the A360 1.4 Quick Tour of the Notebook1.4.1 Inside the Notebook Color LCD Display PanelEasy Buttons Outline of the A360Glide Pad Pointing Device Power ButtonOutline of the A360 Status LED Panel Power Status LED IndicatorOutline of the A360 o /q Outline of the A360Keyboard Panel Hot Key Outline of the A360Function HandlerCover Switch Lock On / Off SwitchOutline of the A360 1.4.2 Front Side of the NotebookOutline of the A360 BlueTooth LED1.4.3 The Right Side of the Notebook Audio-DJ DisplayOutline of the A360 Thumb-Wheel Volume ControlIR Port Headphone Jack1.4.4 The Left Side of the Notebook Outline of the A360PS/2 Port Air InhalantOutline of the A360 AC Power Port1.4.5 The Rear Side of the Notebook Printer Port LPT1Series Port COM Outline of the A360LAN Port Modem PortBattery Bay Battery Release LatchOutline of the A360 1.4.6 The Under Side of the Notebook1.5.1 AC Adapter and Power Cord 1.5 Notebook Accessories and System Options1.5.2 Battery Pack Outline of the A360Outline of the A360 1.6 System BIOS SETUP Program1.5.7 Audio-DJ 1.5.8 Blue Tooth ModuleFigure 1-13 BIOS Setup Main Menu 1.6.1 Using the Main MenuBoot Outline of the A3601.44/1.25MB 3½” Outline of the A360Internal HDD Sub-Menu Outline of the A360Internal HDD/CD-ROM Sub-Menu AutoFigure 1-15 BIOS Setup Advanced Menu 1.6.2 Using the Advanced MenuPhoenixBIOS Setup Boot„ LCD Panel View Expansion „ Silent Boot - Select boot screen during POSTOutline of the A360 Outline of the A360 Disabled / EnabledOutline of the A360 1.6.3 Using the Security MenuOutline of the A360 1.6.4 Using the Boot MenuFigure 1-18 BIOS Setup Boot Menu Outline of the A360 1.6.5 How to Exit the Setup ProgramChapter Installation and Upgrade2.1 Overview 2.2 Notebook Drivers and Utilities2.2.2 Installing Windows 98 / Me / 2000 from CD / DVD ROM Installation and UpgradeInstalling Windows 98 / Me from CD-ROM / DVD-ROM Installing Windows 2000 from CD-ROM / DVD-ROMInstallation and Upgrade 2.2.3 Installing the VGA Device DriverInstalling VGA Driver for Windows Installing VGA Driver for Windows MeInstallation and Upgrade 2.2.4 Installing the Audio Device DriverInstalling Audio Driver for Windows Installing Audio Driver for Windows Me2.2.6 Installing PCMCIA Driver 2.2.5 Installing Touch Pad Driver2.2.7 Installing Twister Driver Installation and UpgradeInstallation and Upgrade 2.2.8 Installing Internal Modem Device DriverInstalling Internal Modem for Windows 98 / Me CableInstallation and Upgrade 2.2.9 Installing Internal LAN Device DriverInstalling Internal LAN for Windows Installing Internal LAN for Windows MeInstallation and Upgrade 2.2.10 Installing Internal Modem and LAN Combo Device DriverInstalling Internal LAN for Windows Installing Modem Driver of Combo Device for Windows 98 / MeInstalling LAN Driver of Combo Device for Windows Installation and UpgradeInstalling LAN Driver of Combo Device for Windows Me Installing LAN Driver of Combo Device for Windows2.2.12 Installing EzMail Driver 2.2.11 Installing Easy Button Driver2.2.13 Enabling DMA Channel for Best Performance Installation and UpgradeÆ System Æ Hardware Æ Device Manager Installation and UpgradeEnabling DMA channel for Windows 2.3.1 Jumper Settings 2.3 System UpgradesInstallation and Upgrade Password Override CMOS / RTC Data Jumper SettingKeyboard Cover Bend Up 2.3.2 CPU Upgrade ProcedureInstallation and Upgrade How to Access the CPU SocketCPU Protective Tooling screwsInstallation and Upgrade Figure 2-5 Remove heat sink plateUsing the Memory Slot inside the Memory Compartment 2.3.3 Memory Upgrade ProcedureInstallation and Upgrade 30 degrees 2.3.4 Hard Disk Upgrade ProcedureInstallation and Upgrade Figure 2-9 Remove Palm Reset7. Place back the palm rest and secure those screws Installation and Upgradescrews BIOS Version 1.0A-0004-3430 2.3.5 System BIOS Upgrade ProcedureInstallation and Upgrade 3.1 Overview 3.2 Summary of the BIOS SpecificationSoftware Functional Overview ChapterDescription Software Functional OverviewController Chip 3.3.1 Key Chipset Summary 3.3 Subsystem Software Functions3.3.2 System Memory Software Functional OverviewPixel Resolution 3.3.3 VideoSoftware Functional Overview Supported Video ModeSoftware Functional Overview Pixel ResolutionVESA Mode Memory ModelSoftware Functional Overview VT82C686B GPI PinsPanel TypeInitialization LCD Panel ID pin Definition3.3.5 Audio 3.3.4 Enhanced IDE3.3.6 Super I/O 3.3.7 PCMCIAIndicator 3.3.8 LED IndicatorIDE accessing LED FDD accessing LED3.3.9-1 Port Replicator 3.3.9 Hot Keys DefinitionFIC A360 Service Manual Software Functional OverviewSoftware Functional Overview 3.3.10 Plug & PlayDevice ConnectFIC A360 Service Manual 3.3.11 PCI DeviceSoftware Functional Overview 3-113.3.13 Resource Allocation 3.3.12 SMBus DevicesBIOS Need to Initialization Software Functional OverviewSoftware Functional Overview FIC A360 Service ManualISA DMAMap DMA ChannelSoftware Functional Overview 3.3.14 GPIO Pin AssignmentVT82C686BGPI pinassignment Pin NameFIC A360 Service Manual 3.3.15 VT82C686B GPO pin assignmentSoftware Functional Overview Pin Name3.3.17 M38867 GPIO pin assignment 3.3.16 PMU07 GPIO pin assignmentFunction Connected3.4.2 System Power Plane 3.4 Power Management3.4.1 General Requirements Power3.5.1 General Requirements 3.5 ACPIGlobal System State Definitions G0/S0 - WorkingSleeping State Definitions 3.5.2 System Power PlaneS1 Sleeping State S2 Sleeping State3.5.3 Global System State Definitions 3.5.4 Device Power State DefinitionsSoftware Functional Overview G0/S0 - WorkingS1 Sleeping State 3.5.5 Sleeping State DefinitionsSoftware Functional Overview S2 Sleeping State Software Functional OverviewS3 Sleeping State STR mode S4 Sleeping State STD mode3.5.7 Power States transition event 3.5.6 Power Management Mode Transition Flow ChartSoftware Functional Overview S1 Sleeping S2 Sleeping3.5.9 Power Button and Internet / Mail Button 3.5.8 Lid Switch3.5.10 Device Power Control Methodology Power StatesPower Down Controlled Device Power control Methodology During S2 ModeSoftware Functional Overview DevicePower Down Controlled Device Power Control Methodology During S1 ModeSoftware Functional Overview DeviceEC PMU07 3.5.11 Expanding Event Through the Embedded ControllerVT82C686B Software Functional OverviewSoftware Functional Overview 3.5.12 Thermal ControlControl Method Battery Subsystem Resetting Cooling Temperatures from the User Interface Dynamically Changing Cooling TemperaturesSoftware Functional Overview Active, Passive, and Critical PoliciesSoftware Functional Overview Resetting Cooling Temperatures to Implement Hysteresis3.5.14 Active Cooling Strength 3.5.13 Hardware Thermal EventsSoftware Functional Overview SCI EventsSoftware Functional Overview 3.5.15 Passive Cooling Equation3.5.16 Critical Shutdown 3.5.18 Thermal Control Methods 3.5.17 Other Implementation Of Thermal Controllable DevicesSoftware Functional Overview Figure 3-5 Other Thermal ControlSoftware Functional Overview Software Functional Overview 3.5.19 AC Adapters and Power Source Objects 3.6 Battery Management3.6.1 Battery Sub-system 3.6.2 Battery Low Warning3.6.4 AC Adapter 3.7 PMU073.7.1 The System EC RAM with PMU07 Software Functional Overview3-38 FIC A360 Service ManualSoftware Functional Overview FIC A360 Service Manual 3.7.2 PMU07 EC RAM Listupdates the data periodically, or PMU detects the status change Software Functional Overviewupdates the data periodically, or PMU detects the status change Same as 1 st Battery CMBatt DataSoftware Functional Overview The register type is word3-41 FIC A360 Service ManualSoftware Functional Overview Software Functional Overview FIC A360 Service Manual3-42 STSXSoftware Functional Overview FIC A360 Service Manual3-43 Should beedge Software Functional Overview3-45 FIC A360 Service ManualSoftware Functional Overview 3-46 FIC A360 Service ManualSoftware Functional Overview 3.8 Miscellaneous 3.9 CMOS Setup Utility3.8.1 Security Software Functional OverviewHardware Functional Overview Chapter4 4.1 OverviewHardware Functional Overview 4.2 System Hardware Block DiagramFIC A360 Service Manual Intel4.3 Chipset Summary 4.4.1 Intel Pentium-III Features4.4 System Processor CPU Hardware Functional OverviewHardware Functional Overview 4.4.2 Intel Celeron Features4.5 System Core Logic 4.5.1 VIA TWISTER FeaturesDefine Integrated Solutions for Value PC Mobile Designs Hardware Functional OverviewAdvanced System Power Management Support 3D Rendering FeaturesHardware Functional Overview Integrated Savage4 2D/3D/Video AcceleratorHardware Functional Overview 4.5.2 VT82C686B FeaturesInter-operable with VIA and other Host-to-PCI Bridges PCI to ISA BridgeHardware Functional Overview Sophisticated PC99-Compatible Mobile Power ManagementUniversal Serial Bus Controller System Management Bus Interface4.7 Cache Memory 4.6 Clock Frequency Generator4.8 System Memory Hardware Functional Overview4.10 Video Subsystem 4.9 System BIOS4.8.1 System Memory 4.8.2 Video Memory4.10.2 Video Clock 4.11 PCMCIA ControllerCARDBUS CONTROLLERS Hardware Functional OverviewSupports 2 PCMCIA 2.1 and JEIDA 4.2 R2 cards or 2 CardBus cards Hardware Functional OverviewHardware Functional Overview 4.12 Audio Subsystem4.13 Keyboard and Pointing Device 4.15.1 AC Power Adapter 4.15 Power Subsystem4.15.2 Internal Battery Pack 4.14 Disk Drives SubsystemHardware Functional Overview 4.15.4 LCD Inverter Board Assembly4.15.3 DC-DC Module of Motherboard Hardware Functional Overview 4.16 Micro-P Subsystem PMU-075.2 Preventive Maintenance Maintenance & Disassembly5.2.1 Cleaning the Computer 5.1 Introduction5.2.4 Maintaining the Hard Disk Drive Maintenance & Disassembly5.2.5 Handling the Computer Battery Packs Maintenance & Disassembly 5.3 Required Tools and Equipment5.4 Notebook Field-Replaceable Parts and Assemblies 5.4.2 System Unit Assembly 5.4.1 Cover-Display LCD assemblyMaintenance & Disassembly LCD Power Inverter BoardKeyboard Cover Assembly Maintenance & DisassemblyBattery Pack CD-ROM / DVD-ROM / CD-RW Drive Assembly5.5.1 Removing the Battery Pack 5.5 Parts Removal and Replacement Procedures5.5.2 Removing the Keyboard Maintenance & Disassemblyscrews 5.5.3 Removing the Palm Rest and Glide PadMaintenance & Disassembly 5.5.4 Removing the Internal Hard Disk Drive Palm-rest panel/cover ConnectorsGlidepad module Maintenance & Disassembly5.5.5 Removing the LCD Panel Two screws of LCD panel connectorMaintenance & Disassembly screwsSix Screws Hinges 5.5.6 Removing the Heat Sink PlateMaintenance & Disassembly screws5.5.8 Removing the CD-ROM Module 5.5.7 Removing the CPUMaintenance & Disassembly CPU Protective ToolingTen Screws 5.5.9 Removing the Top Cover and System CoverMaintenance & Disassembly screwsTwo Hex Bolts Screws 5.5.10 Removing the Internal SpeakersInternal SpeakerMaintenance & Disassembly 5.5.11 Removing the FDD ModuleScrews 5.5.12 Removing / Replacing the Motherboard Hex bolts Lid Switch ScrewsSix Hex bolts at Rear Side of Notebook Maintenance & Disassembly6.2 System BIOS Related Problems Troubleshooting & Repair6.1 Introduction 6.1.1 Helpful StartersTable 6-1a Troubleshooting and RepairPOST Error Messages FIC A360 Service Manual Troubleshooting and RepairPOST Error Messages Table 6-1b6.2.3 Beep Codes 6.2.2 Informational MessagesTroubleshooting and Repair Explanation of test terms for beep code tableBeep codes for system board errors Troubleshooting and RepairFIC A360 Service Manual Table 6-3 a BIOS Beep CodesTable 6-3 b BIOS Beep Codes Troubleshooting and RepairTable 6-3 c BIOS Beep Codes Troubleshooting and RepairFIC A360 Service Manual Table 6-3 d BIOS Beep Codes Troubleshooting and RepairTroubleshooting and Repair 6.2.4 Run-time Error MessagesFIC A360 Service Manual BIOS Run-time Error MessagesTable 6-5 a Quick Troubleshooting 6.3 Quick TroubleshootingTroubleshooting and Repair FIC A360 Service Manual Troubleshooting and RepairTable 6-5 b Quick Troubleshooting 6-11Table 6-5 c Quick Troubleshooting Troubleshooting and Repair6.4.1 General Overview 6.4 Component-Level TroubleshootingTroubleshooting and Repair FIC A360 Service Manual6.4.3 Memory Interface Check 6.4.2 Starting CheckTroubleshooting and Repair Starting Check6.4.5 FDD Interface Check 6.4.4 CRT Interface CheckTroubleshooting and Repair FIC A360 Service Manual6.4.7 Internal Keyboard Check 6.4.6 HDD Interface CheckTroubleshooting and Repair Figure 6-5 HDD Interface Check6.4.9 CD-ROM Interface Check 6.4.8 Glidepad Interface CheckTroubleshooting and Repair FIC A360 Service Manual6.4.11 Serial Port Interface Check 6.4.10 Charger Board Interface CheckTroubleshooting and Repair Figure 6-9 Charger Board Interface Check6.4.13 PS/2 Mouse Interface Check 6.4.12 External Keyboard CheckTroubleshooting and Repair FIC A360 Service Manual6.4.15 Audio Port Interface Check 6.4.14 Printer Port Interface CheckTroubleshooting and Repair Figure 6-13 Printer Port Interface Check6.4.17 USB Port Interface Check 6.4.16 PCMCIA Interface CheckTroubleshooting and Repair FIC A360 Service Manual6.4.19 LCD Panel Interface Check 6.4.18 DC-DC Power CheckTroubleshooting and Repair Figure 6-17 DC-DC Power CheckTroubleshooting and Repair 6.4.20 Suspend Function CheckFIC A360 Service Manual 6-23Figure 6-20 Suspend Function Check 6.4.21 LED Indicator Function CheckTroubleshooting and Repair 6.4.23 Internal Modem or LAN Port Check 6.4.22 Cover Switch Function CheckTroubleshooting and Repair FIC A360 Service Manual6.4.25 SIR Interface Check 6.4.24 Internal Combo Modem / LAN Port CheckTroubleshooting and Repair Figure 6-23 Internal Combo Modem / LAN Port Check6.4.27 TV-Out Interface Check 6.4.26 IEEE1394 Interface CheckTroubleshooting and Repair FIC A360 Service ManualA.1 System Specification Notebook SpecificationFIC A360 Service Manual ppendixFIC A360 Service Manual Notebook SpecificationBIOS ROM VIDEO SUBSYSTEMFIC A360 Service Manual Notebook SpecificationPOWER MANAGEMENT UNIT PMU STATUS LED INDICATORSNotebook Specification A.2 Display SpecificationFIC A360 Service Manual HOT-KEY DEFINITIONFIC A360 Service Manual Notebook Specification13.3” XGA TFT LCD UNIPAC 14.1” XGA TFT LCD HANNSTARNotebook Specification A.3 Floppy Disk Drive SpecificationFIC A360 Service Manual CITIZEN X1DE-32RNotebook Specification A.4 CD-ROM Drive SpecificationFIC A360 Service Manual QSI SCR-242 CAA8A.6 CD-RW Drive Specification A.5 DVD-ROM Drive SpecificationNotebook Specification FIC A360 Service ManualTouch Pad Specification Keyboard SpecificationInternal Modem Specification Notebook SpecificationA.11 Power Supply A.10 Internal LAN SpecificationNotebook Specification FIC A360 Service ManualA.13 DC/DC Specification A.12 Inverter SpecificationNotebook Specification NICKEL-METAL HYDRIDE NI-MH BATTERY PACKA.16 Environmental Requirements A.14 Charger SpecificationNotebook Specification A.15 Mechanical SpecificationPin Assignments CRT VGA ConnectorAppendixB FIC A550 Service ManualPin Assignments B.2 Serial Port ConnectorB.3 Parallel Port Connector Pin Assignments FIC A550 Service ManualThis high active output from the printer indicates that it Bit 4 of the printer status register read the SLCT inputB.5 USB Connector B.4 PS/2 Mouse / Ext. Keyboard Mini-DIN ConnectorB.6 CD-ROM IDE Connector Following is the pin assignment of the PS/2 connectorB.7 DC-IN Jack Pin Assignment B.8 LCD Connector Pin AssignmentThe pin assignment of the DC-IN connector is as follows The pin assignment of the LCD connector is as followsB.10 HDD Pin Assignment B.9 FDD ConnectorThe pin assignment for the FDD connector is as follows Pin AssignmentsB.12 Battery Connector B.11 Internal Keyboard FPC ConnectorThe pin assignment of the internal keyboard connector is as follows The pin assignment for the battery connector is as followsB.13 Audio Jack B.14 Internal Microphone ConnectorSPDIF & Headphone Jack Line-In JackFIC Part Number FRU Parts ListingAppendixC FIC Part Number FRU Parts ListingFIC Part Number FRU Parts ListingFIC A460Series Service Manual FIC Part Number FRU Parts ListingFIC Part Number FRU Parts Listing