Troubleshooting and Repair, 5 c Quick Troubleshooting | FIC A360

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FIC A360 service manual Troubleshooting and Repair, 5 c Quick Troubleshooting

Contents

FIC A360 Intel FC-PGA Pentium-III /Celeron Notebooks A360 Model Reference and Service Manual Legal Notice How to Contact FIC Portable Computing GroupCopyright 2001 FIC, Inc ALL RIGHTS RESERVED - Printed in Taiwan Reference and Service Manual July 2001, VolumeF I C A 3 6 0 M O D E L Contents PrefaceIntended Audience Table of Contents Chapter 2 Installation and UpgradePreface Chapter 1 Outline of the A360 Chapter 3 Software Functional Overview Table of Contents 3.3.16 Intel PIIX4M GPO Signal 3.3.17 PMU07 GPIO Signal Chapter 4 Hardware Functional Overview Chapter 6 Troubleshooting and Repair Chapter 5 Maintenance & Disassembly Appendix A Notebook Specification Appendix B Pin Assignments Appendix C FRU Parts Listing Chapter1 1.2 Feature Highlights1.1 Introduction Outline of the A360 CD-RW Outline of the A360CD-ROM DVD-ROM Management Power SystemPower LED Indicator 1.3 System Configuration BlueToothAudio DJ OZ168 1.4 Quick Tour of the Notebook 1.4.1 Inside the NotebookColor LCD Display Panel Easy Buttons Glide Pad Pointing Device Power Button Status LED Panel Power Status LED Indicator o /q Keyboard Panel Fn + F12 Hot KeyFunction Handler Woofer Lock On / Off SwitchCover Switch 1.4.2 Front Side of the Notebook Forward Button BlueTooth LED1.4.3 The Right Side of the Notebook Audio-DJ Display Microphone Jack Thumb-Wheel Volume ControlIR Port Headphone Jack Locking Device Keyhole 1.4.4 The Left Side of the NotebookPS/2 Port Air Inhalant TV-Out Port AC Power Port1.4.5 The Rear Side of the Notebook Printer Port LPT1 IEEE1394 Port Series Port COMLAN Port Modem Port Tilt Foot Left and Right Battery Release LatchBattery Bay 1.4.6 The Under Side of the Notebook 1.5.3 Internal Modem Module 1.5 Notebook Accessories and System Options1.5.1 AC Adapter and Power Cord 1.5.2 Battery Pack 1.6 System BIOS SETUP Program 1.5.7 Audio-DJ1.5.8 Blue Tooth Module Advanced 1.6.1 Using the Main MenuFigure 1-13 BIOS Setup Main Menu Boot 1.44/1.25MB 3½” − /+ Internal HDD Sub-MenuInternal HDD/CD-ROM Sub-Menu Auto Enabled 1.6.2 Using the Advanced MenuFigure 1-15 BIOS Setup Advanced Menu PhoenixBIOS Setup „ LCD Panel View Expansion „ Silent Boot - Select boot screen during POST Disabled / Enabled 1.6.3 Using the Security Menu Figure 1-18 BIOS Setup Boot Menu 1.6.4 Using the Boot Menu 1.6.5 How to Exit the Setup Program 2.2 Notebook Drivers and Utilities Installation and UpgradeChapter 2.1 Overview Installing Windows 2000 from CD-ROM / DVD-ROM Installation and Upgrade2.2.2 Installing Windows 98 / Me / 2000 from CD / DVD ROM Installing Windows 98 / Me from CD-ROM / DVD-ROM 5. Select Search for a suitable driver for my device, and click Next 2.2.3 Installing the VGA Device DriverInstalling VGA Driver for Windows Installing VGA Driver for Windows Me 2.2.4 Installing the Audio Device Driver Installing Audio Driver for WindowsInstalling Audio Driver for Windows Me Installing Touch Pad Driver for Windows 98 / Me 2.2.5 Installing Touch Pad Driver2.2.6 Installing PCMCIA Driver 2.2.7 Installing Twister Driver 2.2.8 Installing Internal Modem Device Driver Installing Internal Modem for Windows 98 / MeCable 3. Select Specify the location of the driver, and click Next 2.2.9 Installing Internal LAN Device DriverInstalling Internal LAN for Windows Installing Internal LAN for Windows Me Installing Modem Driver of Combo Device for Windows 98 / Me 2.2.10 Installing Internal Modem and LAN Combo Device Driver Installing LAN Driver of Combo Device for Windows Me Installing LAN Driver of Combo Device for Windows Installing Easy Button driver for Windows 98 / Me 2.2.11 Installing Easy Button Driver2.2.12 Installing EzMail Driver 2.2.13 Enabling DMA Channel for Best Performance Æ System Æ Hardware Æ Device Manager Enabling DMA channel for Windows Keyboard Type Select 2.3 System Upgrades2.3.1 Jumper Settings Password Override CMOS / RTC Data Jumper Setting 2.3.2 CPU Upgrade Procedure Keyboard Cover Bend UpHow to Access the CPU Socket Remove CPU screwsCPU Protective Tooling Figure 2-5 Remove heat sink plate Using the Memory Slot inside the Memory Compartment 2.3.3 Memory Upgrade Procedure Figure 2-8 Insert Memory Module 2.3.4 Hard Disk Upgrade Procedure30 degrees Figure 2-9 Remove Palm Reset 7. Place back the palm rest and secure those screws BIOS Version 1.0A-0004-3430 2.3.5 System BIOS Upgrade Procedure 3.2 Summary of the BIOS Specification 3.1 OverviewSoftware Functional Overview Software Functional Overview Expansion SO-DIMM 3.3 Subsystem Software Functions3.3.1 Key Chipset Summary 3.3.2 System Memory Panel Type Initialization 3.3.3 VideoPixel Resolution Supported Video Mode Minimum VESA ModeMemory Model Refresh Rates In Panel Type VT82C686B GPI PinsPanel TypeInitialization LCD Panel ID pin Definition 3.3.7 PCMCIA 3.3.4 Enhanced IDE3.3.5 Audio 3.3.6 Super I/O FDD accessing LED 3.3.8 LED IndicatorIndicator IDE accessing LED Function 3.3.9 Hot Keys Definition3.3.9-1 Port Replicator Hot Key Resources 3.3.10 Plug & PlayDevice Connect Function 3.3.11 PCI Device3-11 IDSEL Pin SMBus Device 3.3.12 SMBus Devices3.3.13 Resource Allocation BIOS Need to Initialization Address Range ISA DMAMapDMA Channel Memory Map Function Name 3.3.14 GPIO Pin AssignmentVT82C686BGPI pinassignment Pin Name 3-15 3.3.15 VT82C686B GPO pin assignment Connected 3.3.16 PMU07 GPIO pin assignment3.3.17 M38867 GPIO pin assignment Function Power 3.4 Power Management3.4.2 System Power Plane 3.4.1 General Requirements G0/S0 - Working 3.5 ACPI3.5.1 General Requirements Global System State Definitions S2 Sleeping State 3.5.2 System Power PlaneSleeping State Definitions S1 Sleeping State G1 - Sleeping 3.5.4 Device Power State Definitions3.5.3 Global System State Definitions G0/S0 - Working S1 Sleeping State 3.5.5 Sleeping State Definitions S5 Soft Off State S2 Sleeping StateS3 Sleeping State STR mode S4 Sleeping State STD mode G2 S5 3.5.6 Power Management Mode Transition Flow Chart3.5.7 Power States transition event S1 Sleeping S2 Sleeping Power States 3.5.8 Lid Switch3.5.9 Power Button and Internet / Mail Button 3.5.10 Device Power Control Methodology Power Down Controlled Device Power control Methodology During S2 Mode Device Power Control Methodology During S1 Mode SCI Source and GPE Event from PMU07 3.5.11 Expanding Event Through the Embedded ControllerEC PMU07 VT82C686B Control Method Battery Subsystem 3.5.12 Thermal Control Resetting Cooling Temperatures from the User Interface Active, Passive, and Critical PoliciesDynamically Changing Cooling Temperatures Resetting Cooling Temperatures to Implement Hysteresis 3.5.13 Hardware Thermal Events 3.5.14 Active Cooling StrengthSCI Events 3.5.16 Critical Shutdown 3.5.15 Passive Cooling Equation 3.5.17 Other Implementation Of Thermal Controllable Devices 3.5.18 Thermal Control MethodsFigure 3-5 Other Thermal Control Software Functional Overview Software Functional Overview 3.6.2 Battery Low Warning 3.6 Battery Management3.5.19 AC Adapters and Power Source Objects 3.6.1 Battery Sub-system 3.7 PMU07 3.6.4 AC Adapter3.7.1 The System EC RAM with PMU07 3-38 The register type is word 3.7.2 PMU07 EC RAM Listupdates the data periodically, or PMU detects the status change 3-39 Same as 1 st Battery CMBatt Data 3-41 STSX  STSX AND Written 3-42STSX data Logic 3-43Should be This register’s response time is 150usec max edge 3-45 3-46 3.9 CMOS Setup Utility 3.8 Miscellaneous3.8.1 Security Hardware Functional Overview Chapter4 4.1 Overview DCIN 4.2 System Hardware Block DiagramHardware Functional Overview Intel 4.4.1 Intel Pentium-III Features 4.3 Chipset Summary4.4 System Processor CPU 4.4.2 Intel Celeron Features High Performance CPU Interface 4.5.1 VIA TWISTER Features4.5 System Core Logic Define Integrated Solutions for Value PC Mobile Designs Motion Video Architecture 3D Rendering FeaturesAdvanced System Power Management Support Integrated Savage4 2D/3D/Video Accelerator UltraDMA-33 / 66 / 100 Master Mode PCI EIDE Controller 4.5.2 VT82C686B FeaturesInter-operable with VIA and other Host-to-PCI Bridges PCI to ISA Bridge Sophisticated PC99-Compatible Mobile Power Management Universal Serial Bus ControllerSystem Management Bus Interface Plug and Play Controller 4.6 Clock Frequency Generator4.7 Cache Memory 4.8 System Memory 4.8.2 Video Memory 4.9 System BIOS4.10 Video Subsystem 4.8.1 System Memory 4.11 PCMCIA Controller 4.10.2 Video ClockCARDBUS CONTROLLERS Supports 2 PCMCIA 2.1 and JEIDA 4.2 R2 cards or 2 CardBus cards 4.13 Keyboard and Pointing Device 4.12 Audio Subsystem 4.14 Disk Drives Subsystem 4.15 Power Subsystem4.15.1 AC Power Adapter 4.15.2 Internal Battery Pack 4.15.3 DC-DC Module of Motherboard 4.15.4 LCD Inverter Board Assembly 4.16 Micro-P Subsystem PMU-07 5.1 Introduction Maintenance & Disassembly5.2 Preventive Maintenance 5.2.1 Cleaning the Computer Maintenance & Disassembly 5.2.5 Handling the Computer Battery Packs5.2.4 Maintaining the Hard Disk Drive 5.4 Notebook Field-Replaceable Parts and Assemblies 5.3 Required Tools and Equipment Glidepad Touch Pad Module Assembly 5.4.1 Cover-Display LCD assembly5.4.2 System Unit Assembly LCD Power Inverter Board Floppy Disk Drive Assembly Keyboard Cover AssemblyBattery Pack CD-ROM / DVD-ROM / CD-RW Drive Assembly System Base Unit Case 5.5 Parts Removal and Replacement Procedures5.5.1 Removing the Battery Pack 5.5.2 Removing the Keyboard 5.5.3 Removing the Palm Rest and Glide Pad Palm-rest panel/cover Connectors 5.5.4 Removing the Internal Hard Disk DriveGlidepad module 5.5.5 Removing the LCD Panel Two screws of LCD panel connector Six Screws Hinges 5.5.6 Removing the Heat Sink Plate 5.5.7 Removing the CPU 5.5.8 Removing the CD-ROM ModuleFigure 5-12 Remove CPU 5.5.9 Removing the Top Cover and System Cover Ten ScrewsPush and slide CD-ROM Speaker 5.5.10 Removing the Internal SpeakersTwo Hex Bolts Screws Internal Screws 5.5.11 Removing the FDD Module Hex bolts Lid Switch Screws 5.5.12 Removing / Replacing the MotherboardSix Hex bolts at Rear Side of Notebook 6.1.1 Helpful Starters Troubleshooting & Repair6.2 System BIOS Related Problems 6.1 Introduction Troubleshooting and Repair POST Error MessagesTable 6-1a value , read hex-value Table 6-1b 6.2.2 Informational Messages 6.2.3 Beep CodesExplanation of test terms for beep code table Table 6-3 a BIOS Beep Codes Beep codes for system board errors Table 6-3 b BIOS Beep Codes Table 6-3 c BIOS Beep Codes Table 6-3 d BIOS Beep Codes 6.2.4 Run-time Error Messages BIOS Run-time Error Messagesinterrupt at address . Type Table 6-5 a Quick Troubleshooting 6.3 Quick Troubleshooting 6-11 Table 6-5 b Quick Troubleshooting Table 6-5 c Quick Troubleshooting 6.4 Component-Level Troubleshooting 6.4.1 General Overview6-13 Figure 6-2 Memory Interface Check 6.4.2 Starting Check6.4.3 Memory Interface Check Starting Check 6.4.4 CRT Interface Check 6.4.5 FDD Interface Check6-15 Figure 6-6 Internal Keyboard Check 6.4.6 HDD Interface Check6.4.7 Internal Keyboard Check Figure 6-5 HDD Interface Check 6.4.8 Glidepad Interface Check 6.4.9 CD-ROM Interface Check6-17 Figure 6-10 Serial Port Interface Check 6.4.10 Charger Board Interface Check6.4.11 Serial Port Interface Check Figure 6-9 Charger Board Interface Check 6.4.12 External Keyboard Check 6.4.13 PS/2 Mouse Interface Check6-19 Figure 6-14 Audio Port Interface Check 6.4.14 Printer Port Interface Check6.4.15 Audio Port Interface Check Figure 6-13 Printer Port Interface Check 6.4.16 PCMCIA Interface Check 6.4.17 USB Port Interface Check6-21 Figure 6-18 LCD Panel Interface Check 6.4.18 DC-DC Power Check6.4.19 LCD Panel Interface Check Figure 6-17 DC-DC Power Check 6.4.20 Suspend Function Check 6-23Figure 6-19 Suspend Function Check Figure 6-20 Suspend Function Check 6.4.21 LED Indicator Function Check 6.4.22 Cover Switch Function Check 6.4.23 Internal Modem or LAN Port Check6-25 Figure 6-24 SIR Interface Check 6.4.24 Internal Combo Modem / LAN Port Check6.4.25 SIR Interface Check Figure 6-23 Internal Combo Modem / LAN Port Check 6.4.26 IEEE1394 Interface Check 6.4.27 TV-Out Interface Check6-27 MICRO PROCESSOR Notebook SpecificationA.1 System Specification ppendix I/O SUBSYSTEM Notebook SpecificationBIOS ROM VIDEO SUBSYSTEM POINTING DEVICE SUBSYSTEM POWER MANAGEMENT UNIT PMUSTATUS LED INDICATORS SOUND SUBSYSTEM 12.1” SVGA TFT LCD ADI A.2 Display SpecificationHOT-KEY DEFINITION 12.1” SVGA TFT LCD HANNSTAR 13.3” XGA TFT LCD UNIPAC 14.1” XGA TFT LCD HANNSTAR14.1” XGA TFT LCD CPT A.3 Floppy Disk Drive Specification CITIZEN X1DE-32RNEC FD-2238T-220 A.4 CD-ROM Drive Specification QSI SCR-242 CAA8MKE CR-177-DPK QSI SDR-081 EFAA A.5 DVD-ROM Drive SpecificationA.6 CD-RW Drive Specification MKE SR-8175-CPK Keyboard Specification Touch Pad SpecificationInternal Modem Specification A-10 A.10 Internal LAN SpecificationA.11 Power Supply AC POWER ADAPTER LITEON LITHIUM ION LI-ION BATTERY PACK A.12 Inverter SpecificationA.13 DC/DC Specification NICKEL-METAL HYDRIDE NI-MH BATTERY PACK LITHIUM ION LI-ION BATTERY PACK A.14 Charger SpecificationA.16 Environmental Requirements A.15 Mechanical Specification FIC A550 Service Manual CRT VGA ConnectorPin Assignments AppendixB B.2 Serial Port Connector B.3 Parallel Port ConnectorPin Assignments This high active output from the printer indicates that it Bit 4 of the printer status register read the SLCT inputA low on this input from the printer indicates that there Following is the pin assignment of the PS/2 connector B.4 PS/2 Mouse / Ext. Keyboard Mini-DIN ConnectorB.5 USB Connector B.6 CD-ROM IDE Connector The pin assignment of the LCD connector is as follows B.8 LCD Connector Pin AssignmentB.7 DC-IN Jack Pin Assignment The pin assignment of the DC-IN connector is as follows The pin assignment of the internal HDD is as follows B.9 FDD ConnectorB.10 HDD Pin Assignment The pin assignment for the FDD connector is as follows The pin assignment for the battery connector is as follows B.11 Internal Keyboard FPC ConnectorB.12 Battery Connector The pin assignment of the internal keyboard connector is as follows Line-In Jack B.14 Internal Microphone ConnectorB.13 Audio Jack SPDIF & Headphone Jack FRU Parts Listing AppendixCFIC Part Number FRU Parts Listing FIC A460Series Service Manual FIC Part Number FRU Parts Listing FIC Part Number FRU Parts Listing