FIC service manual Troubleshooting and Repair, FIC A360 Service Manual, 1b, POST Error Messages

Models: A360

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Table 6-1(b)

Troubleshooting and Repair

Table 6-1(b)

POST Error Messages

Message

Possible Cause

Action

Timer 2 failure

The timer chip has failed.

Check the system board. Turn

 

 

 

the power off, then back on

 

 

 

again. If the problem persists,

 

 

 

contact qualified service

 

 

 

personnel.

F2 to enter ROM-based

Invalid configuration

You must run SETUP utility and

SETUP

information must be changed.

correct configuration

 

 

 

information.

Invalid configuration

Display adapter is configured

Run the SETUP utility.

information - please run

incorrectly.

 

 

SETUP

Memory size is incorrect.

 

 

 

 

Wrong number of diskette

 

 

drives.

 

 

 

Other configuration errors.

 

 

 

 

Keyboard clock line failure

The keyboard, the keyboard

Make sure the keyboard cable

 

cable connection, or the

and keyboard are connected

 

keyboard controller is

properly. Check the keyboard

 

defective.

 

controller and the system

 

 

 

board. Turn the power off, then

 

 

 

back on again. If the problem

 

 

 

persists, contact qualified

 

 

 

service personnel.

Keyboard data line failure

The keyboard controller

Check the keyboard controller

 

firmware has failed.

and system board. Turn the

 

 

 

power off, then back on again.

 

 

 

If the problem persists, contact

 

 

 

qualified service personnel.

Keyboard stuck key failure

A key is jammed.

Locate the jammed key and fix

 

 

 

it. Make sure the keyboard

 

 

 

cable and keyboard are

 

 

 

connected properly. Turn the

 

 

 

power off, then back on again.

 

 

 

If the problem persists, contact

 

 

 

qualified service personnel.

Memory failure at hex-

Circuitry associated with the

Turn the power off, then back

value, read hex-value,

memory chips has failed.

on again. If the problem

expecting hex-value

 

 

persists, contact qualified

 

 

 

service personnel.

Unexpected interrupt in

Hardware interrupt or NMI

Check the timer chip or the

protected mode

occurred while in protected

interrupt controller on the

 

mode.

 

system board.

Real time clock failure

The RTC or battery failed.

Run SETUP and turn the power

 

 

 

off and on. If the problem

 

 

 

persists, replace the RTC

 

 

 

battery. If the problem remains,

 

 

 

contact qualified service

 

 

 

personnel.

FIC A360 Service Manual

6-3

Page 138
Image 138
FIC service manual Troubleshooting and Repair, FIC A360 Service Manual, 1b, POST Error Messages, value , read hex-value